Talent Development Specialist

SERVPRO; Gallatin (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Excellent health benefits

401(k) with company match

Profit sharing plan

Generous PTO and holidays

Paid parental leave

On-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Personal and professional development

Job summary

SERVPRO is seeking a Talent Development Specialist in Gallatin, TN to advance workforce capability and a positive employee experience. You will partner with senior leaders to coordinate onboarding, leadership programs, and development initiatives across the organization.

The role requires 3–5 years in talent or organizational development, strong communication, and experience with LMS platforms. This position emphasizes collaboration, program management, and continuous improvement within a

Qualifications

• Bachelor's degree in HR, OD, Business Admin, Education, or related field.
• 3–5 years in organizational development, talent development, or L&D.
• Experience supporting onboarding, talent management, and learning programs.
• Experience facilitating training sessions or workshops.
• Knowledge of adult learning principles.
• Experience using LMS or HR tech.
• Strong communication and collaboration across levels of the organization.
• SHRM-CP/PHR or related certifications preferred.

Responsibilities

• Coordinate and support talent and organizational development programs to enhance growth and engagement.
• Develop and facilitate learning and development programs for employees and leaders.
• Serve as system administrator for LMS and talent systems, manage data and reports.
• Own onboarding improvements and feedback processes across headquarters.
• Administer talent programs including succession planning and reviews.
• Support internal development programs such as internships and mentorships.
• Create training materials and resources to support learning and performance.
• Monitor participation and outcomes, report findings, and drive improvements.
• Promote awareness of learning initiatives through communications.

Skills

Communication skills

Relationship-building

Project coordination

Analytical skills

MS Office

Education

Bachelor's degree in HR or related field

Tools

Learning Management Systems

Job description

• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Generous paid time-off and paid holidays
• Paid parental leave
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development program

What We Offer

• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Company profit sharing plan
• Generous paid time-off and paid holidays
• Paid parental leave
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development program

Job Summary

The Talent Development Specialist supports talent and organizational development initiatives that foster employee growth, engagement, and organizational effectiveness. This role partners with the Director of Talent to coordinate and enhance programs such as onboarding, learning and development, employee engagement, talent reviews, succession planning, leadership development, and emerging talent programs, helping to build workforce capability and a positive employee experience.

You will

• Coordinate and support talent and organizational development programs and initiatives designed to enhance employee growth, engagement, and organizational effectiveness.
• Research, develop, coordinate, and facilitate learning and development programs for employees and leaders utilizing a variety of instructional methods.
• Serve as system administrator for learning and talent management platforms, maintaining program content, employee data, reporting, workflows, and related processes.
• Coordinate and continuously enhance the headquarters onboarding experience, including orientation, onboarding activities, employee integration efforts, and feedback processes.
• Administer and support talent management programs and processes, including succession planning, talent reviews, employee assessments, 360-degree feedback, mentorship programs, leadership development, and other employee development initiatives.
• Coordinate and support internal development programs, including professional development, emerging talent, internship, mentorship, and leadership development programs.
• Design and distribute training materials, job aids, communications, and development resources that support employee learning, growth, and performance.
• Monitor program participation, effectiveness, and feedback; prepare reports and recommend opportunities for continuous improvement.
• Promote awareness and participation in learning, development, and talent programs through employee communications and internal marketing efforts.
• Support employee engagement, recognition, volunteerism, and culture-building initiatives that contribute to a positive employee experience.
• Partner with business leaders and subject matter experts to coordinate development activities and deliver learning and talent programs.
• Manage training and program logistics, including scheduling, classroom and virtual meeting setup, materials preparation, communications, and participant support.
• Coordinate with external vendors and partners to support learning, assessment, and development programs.
• Assist with special projects and other Talent initiatives as assigned.

You have

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, Education, or a related field.
• 3-5 years of experience in organizational development, talent development, learning and development, human resources, employee engagement, or a related field.
• Experience supporting employee development, onboarding, talent management, learning programs, or organizational development initiatives.
• Experience facilitating training sessions, workshops, or employee development programs.
• Working knowledge of adult learning principles and employee development practices.
• Experience utilizing learning management systems, talent management systems, or other HR technologies.
• Strong communication, collaboration, and relationship-building skills with the ability to work effectively at all levels of the organization.
• Demonstrated project coordination, organizational, and problem‑solving skills with the ability to manage multiple priorities.
• Strong analytical skills, attention to detail, and proficiency in Microsoft Office applications.
• Professional certifications such as SHRM-CP, PHR, ATD, or related credentials preferred.

Education

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, Education, Communications, or a related field required.
• Equivalent combination of education and relevant experience may be considered.

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.