Talent Development Coordinator

Smithbucklin; Chicago (IL); Hybrid; USD 60,000 - 66,000; Full time

Job summary

Smithbucklin, a 650-person, employee-owned professional services company, seeks a Talent Development Coordinator in Chicago to shape learning experiences that empower employees to grow, learn and thrive.

In collaboration with the Talent Development Manager and HR, you will manage LMS, onboarding, performance processes, and certification tracking while coordinating with vendors and HR Ops. The role offers a hybrid work model and a 40-hour week with potential overtime based on projects.

Qualifications

• Bachelor's degree in HR or equivalent experience.
• 2+ years in HR or administrative roles.
• Experience with an HR system.
• Strong critical thinking and curiosity.
• Ability to take initiative and improve processes.
• Excellent communication and time management skills.

Responsibilities

• Coordinate Talent Development courses and events, in-person and virtual, including facilitators, scheduling, setup and materials.
• Manage LMS schedule, registration, and reporting with HR Ops for metrics.
• Support onboarding: New Employee Orientation and onboarding courses for first 90 days.
• Assist with Performance Management system and processes with HR Ops.
• Support the Certification Program: tracking, approving, and reporting awards.
• Serve as main point of contact for learning and development questions and documentation.
• Build relationships with Talent Development vendors and facilitators.
• Own Talent Development documents and update guides for admins, facilitators, and users.
• Track invoicing for Talent Development initiatives.

Skills

2+ years HR/admin experience

Critical thinking

Initiative & process improvement

Attention to detail

Communication & interpersonal skills

MS Office proficiency

Education

Bachelor's degree in HR or equivalent experience

Tools

HR System

Job description

Smithbucklin, a 650-person, employee-owned professional services company with more than 75 years of success serving the association market, with primary offices in Chicago and Washington, D.C. is looking for a Talent Development Coordinator to join its Chicago office. The Talent Development Coordinator will shape the learning experiences that empower every employee to grow, learn and thrive.

With a commitment to providing enhanced professional development opportunities to our internal talent, this exciting new role will team up with the Talent Development Manager in implementing our development strategy and will collaborate closely with the HR team to ensure synergy and alignment. This opening presents a great opportunity to bring your diverse HR experience to the table and make a meaningful impact on the careers of our highly driven and engaged employees.

At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.

What You Will Do

• Coordinate all Talent Development courses and events, both in-person and virtual. Manage facilitators, scheduling, set-up, and materials needed.
• Update and maintain the Learning Management System (LMS). Own the scheduling and participant registration for courses. Partner with HR Ops to run reports and create metrics.
• Partner with the Talent Development Manager and Senior Talent Development Coordinator to continuously improve the Onboarding process. Help facilitate New Employee Orientation and support the onboarding courses administered throughout the employees’ first 90 days. Coordinate and prep for the employees’ first day in collaboration with HR Ops.
• Collaborate with HR Ops to administer the Performance Management system and process.
• Support the Certification Program by approving, tracking, and reporting certification awards for employees.
• Serve as a main point of contact for employee support around learning and development. Answer questions and troubleshoot as necessary. Proactively identify potential questions/issues and addresses through communication planning and documentation.
• Build relationships with Talent Development vendors and facilitators. Serve as the main point of contact for these partnerships.
• Own Talent Development process and procedural documents. Consolidate, update, and create guides for administrators, facilitators, and consumers of content.
• Track and document all invoicing for all Talent Development initiatives.

This Role Might Be for You If

• You have a passion for improving employee experience and creating innovative learning solutions.
• You are a passionate facilitator of both virtual and in-person learning courses, able to bring energy and enthusiasm to group sessions.
• You are a strong relationship builder who collaborates effectively across levels and functions.
• You thrive in a fast-paced, professional-services environment with a client-service mindset and strong attention to detail.

At Smithbucklin, our Service Standards define how we work every day. They serve as the foundation for how we support our colleagues, clients, and one another. We are looking for someone who demonstrates these behaviors through strong collaboration, accountability, attention to detail, and a commitment to delivering an exceptional experience.

Basic Qualifications

• Bachelor's degree in Human Resources or equivalent work experience
• 2+ years of experience working in an HR or administrative role
• Experience working with an HR System
• Strong critical thinking skills and curiosity
• Demonstrated ability to take initiative, think outside the box, and improve existing processes
• Exceptional attention to detail, organizational, and time management skills
• Excellent communication and interpersonal skills; ability to understand audience and communicate appropriately
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications

• Learning Management System Experience
• Train-the-trainer instruction and adult learning theory experience

Where Do You Fit?

Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.

Smithbucklin is a hybrid work environment with in-office days established as Monday, Tuesday, and Thursday. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.

Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $60,000– $66,000.

At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of reference and background investigation based on position.

Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.