Talent Development Consultant

First-Horizon-Bank; Memphis (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

First Horizon Bank is seeking an experienced Talent Development Consultant to partner with line of business leaders, analyze learning needs, and design impactful solutions that drive performance and culture.

You will develop and deliver learning experiences—job aids, facilitator and participant guides, in-person workshops, virtual sessions, and online modules—while measuring outcomes and ROI to ensure business impact across assigned units.

Qualifications

• Bachelor’s degree required (HR, business, education, or related field).
• 2–4 years of progressive experience in talent development or organizational learning.
• Experience designing and delivering learning solutions for diverse audiences.

Responsibilities

• Consult and collaborate with executive leaders to analyze how learning strategies support bottom-line results.
• Use influence and subject matter expertise to recommend best-fit learning solutions, including training plans and capability-building initiatives.
• Ensure alignment of learning solutions with strategy and culture.
• Manage role readiness and ongoing learning initiatives across assigned business units.
• Design, develop, and deliver learning experiences (e.g., job aids, facilitator/participant guides, presentations, in-person workshops, virtual instructor-led training, online modules).
• Facilitate training sessions and present with professionalism.
• Drive learner engagement and ensure completion through the Learning Management System (LMS).
• Evaluate learning experiences leveraging the Kirkpatrick Model (Levels 1–4) to measure effectiveness and business impact.
• Serve as a visible advocate for FirstPower Culture across the organization.
• Partner with the Talent Center of Excellence, including Talent Acquisition and Talent Development teams, to advance enterprise talent strategies.
• Exercise sound judgment in making job-related decisions, balancing enterprise standards with business needs.

Skills

Consulting & facilitation

LMS proficiency

Analytics & ROI evaluation

Communication & influence

Inclusive learning design

Education

Bachelor’s degree (HR, business, education, or related)

Tools

LMS platforms

Job description

Location: On site at location listed in job posting. Role Summary: We’re seeking an Instructor/Facilitator/Instructional Designer who specializes in helping new credit analysts and portfolio managers to build skills and knowledge. You’ll design and support impactful learning experiences to support the line of business.

The Talent Development Consultant partners with line of business leaders to design and deliver impactful learning solutions that drive performance, support organizational culture, and enable business outcomes. This role functions as an internal consultant, ensuring alignment between learning strategies and enterprise goals while maintaining a focus on measurable results.

Key Responsibilities

• Consult and collaborate with executive leaders to analyze how learning strategies support bottom-line results.
• Use influence and subject matter expertise to recommend best-fit learning solutions, including training plans and capability-building initiatives.
• Ensure alignment of learning solutions with strategy and culture.
• Manage role readiness and ongoing learning initiatives across assigned business units.
• Design, develop, and deliver learning experiences (e.g., job aids, facilitator/participant guides, presentations, in-person workshops, virtual instructor-led training, online modules).
• Facilitate training sessions and present with professionalism.
• Drive learner engagement and ensure completion through the Learning Management System (LMS).
• Evaluate learning experiences leveraging the Kirkpatrick Model (Levels 1–4) to measure effectiveness and business impact.
• Serve as a visible advocate for FirstPower Culture across the organization.
• Partner with the Talent Center of Excellence, including Talent Acquisition and Talent Development teams, to advance enterprise talent strategies.
• Exercise sound judgment in making job-related decisions, balancing enterprise standards with business needs.

Qualifications

• Education: Bachelor’s degree required (Human Resources, Business, Education, or related field).
• Experience: 2–4 years of progressive experience in talent development, organizational learning, or a related HR discipline.

Skills & Competencies:

• Strong consulting and facilitation skills.
• Ability to design and deliver learning solutions for diverse audiences.
• Proficiency with learning technologies and LMS platforms.
• Strong analytical skills to evaluate program effectiveness and ROI.
• Excellent communication, relationship management, and influencing skills.