Talent Development Analyst

Socket.dev; New York (NY); On-site; USD 73,000 - 82,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Paid holidays

Vacation and sick time

401k with 3% match

Flexible spending and health savings

Wellness offerings

Job summary

AEG is seeking a Talent Development & Learning Analyst to optimize core TD systems and run campaigns that boost visibility and engagement across programs. You will manage the TD technology ecosystem, curate content, and ensure data quality while supporting users with training and governance.

The role involves delivery management, reporting, and analytics to drive improvements in engagement and skill development. AEG offers a comprehensive benefits package and a path for growth.

Qualifications

• BA/BS Degree in Human Resources, Organizational Development, Business Administration, Psychology, Education, or related field
• 2-4 years experience in Talent Development, Learning & Development, HR Operations, or related field
• Experience in a corporate environment
• Experience with talent processes (performance, succession, development, internal mobility)
• Experience administering and optimizing enterprise systems (Cornerstone Galaxy preferred)
• Experience building reports/dashboards and generating insights (preferred)
• Effective verbal and written communication skills
• Customer-focused with emphasis on employee experience
• Ability to collaborate across all levels
• Proficiency with Microsoft tools (Outlook, Teams, SharePoint, CoPilot)
• Analytical skills and data-driven decision making

Responsibilities

• Oversee Talent Development Systems & Platforms including LMS, LXP, performance, succession, TMP, Immerse, SharePoint, compliance systems
• Maintain technology roadmap and assess system updates for impact, scalability, and UX
• Configure systems, manage workflows, troubleshoot data issues
• Curate, publish, and maintain learning content (courses, playlists, curricula)
• Create learning pathways, communities, and channels for skills and career growth
• Identify and maintain job skills profiles for all jobs in Cornerstone
• Monitor integrations and data feeds for accuracy and issue resolution
• Provide governance, documentation, and user guidance
• Offer technical support and training to users and admins
• Manage program delivery logistics, enrollments, evaluations, and tracking
• Execute marketing communications and campaigns to boost awareness and engagement
• Design dashboards to monitor program performance and derive insights
• Ensure high data quality and integrity across systems

Skills

LMS administration

Data analysis

Dashboard/reporting

Cross-functional collaboration

System optimization

Microsoft tools proficiency

Education

BA/BS Degree in HR/OD/Business

Tools

Cornerstone Galaxy

SharePoint

CoPilot

Outlook/Teams

Job description

Company Information

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Talent Development and Learning Analyst oversees and optimizes core Talent Development Systems and will execute talent development campaigns to drive visibility and engagement while ensuring consistent, high-quality program delivery.

Essential Functions

• Talent Development Systems & Platforms:
• Oversee and optimize the TD technology ecosystem (LMS, LXP, performance, succession, TMP, Immerse, SharePoint, compliance systems).
• Maintain a technology roadmap and assess system updates for impact, scalability, and user experience.
• Configure systems, manage workflows, troubleshoot and resolve system or data issues.
• Curate, publish, and maintain learning content (courses, playlists, curricula) to ensure quality and relevance.
• Create learning pathways, communities, and channels to support skills, roles, and career growth.
• Identify and maintain job skills profiles for all AEG jobs within Cornerstone
• Monitor integrations and data feeds to ensure accuracy and timely issue resolution.
• Set up governance, documentation, and user guidance.
• Provide technical support and training to users and administrators.
• Program Delivery Management:
• Ensure consistent program delivery by managing logistics, enrollments, pre/post work, evaluations, and completion tracking.
• Communication & Marketing Plan Execution:
• Ensure clear, consistent Talent Development communications across channels.
• Execute campaigns that drive awareness, engagement, and action.
• Track and evaluate campaigns, and implement improvements to increase effectiveness.
• Reporting & Insights:
• Design and maintain dashboards to monitor program performance, uncover trends, and drive data-informed decisions.
• Analyze key metrics to evaluate engagement, adoption, and skill development, identifying opportunities for improvement.
• Maintain high data quality and integrity across systems to ensure accurate, reliable insights.
• Perform additional duties as assigned.

Required Qualifications

• BA/BS Degree (4-year) in Human Resources, Organizational Development, Business Administration, Psychology, Education, or a related field
• 2-4 years experience in Talent Development, Learning & Development, HR Operations, or related field
• Experience working in a corporate environment
• Experience with talent processes (performance, succession, development, internal mobility)
• Experience administering and optimizing enterprise systems (Cornerstone Galaxy preferred)
• Experience building reports/dashboards and generating insights (preferred)
• Effective verbal and written communication skills
• Customer-focused with an emphasis on employee experience
• Ability to collaborate and build relationships across all levels
• Effective at managing competing priorities in a fast-paced environment
• Critical thinking and problem-solving skills
• High attention to detail and data accuracy
• Curious and adaptable, with a willingness to learn new tools and technologies
• Ability to work both independently and within a team
• Proficiency with Microsoft tools (Outlook, Teams, SharePoint, CoPilot)
• Analytical skills with the ability to translate data into insights
• Knowledge of organizational hierarchies, job families, and career development pathways is preferred

Pay Scale: $73,000.00 - $82,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits:

We offer a comprehensive benefits package that includes:

• medical
• dental and vision insurance
• paid holidays
• vacation and sick time
• company paid basic life insurance
• voluntary life insurance
• parental leave
• 401k Plan (with a current employer match of 3%)
• flexible spending and health savings account options
• wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.