Talent Consultant, MSP Workforce

HeadFirst Group; Charlotte (NC); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Vacation pay

Hybrid work

Pension

Performance bonus

Internet allowance

Vitality budget

Lunch allowance

Home office setup

Job summary

HeadFirst Group is seeking a Talent Consultant to join a dynamic Program Management team supporting Guidant Global MSP client(s). You will drive staffing processes, partner with hiring managers and agencies, ensure contract compliance, and provide VMS training while maintaining strong client relationships.

The role emphasizes high integrity, urgency in issue resolution, and effective communication to support multiple clients and a culture of inclusion and safety.

Qualifications

• Minimum of 2 years’ experience in staffing industry or MSP.
• Experience with account management and MSP partnerships preferred.
• Familiarity with vendor management systems (Fieldglass preferred).

Responsibilities

• Manage staffing process for an exclusive client, including defining requisitions, screening resumes, coordinating interviews and onboarding.
• Partner with hiring managers and outside agencies, ensuring clear communication as liaison.
• Apply contractual terms, manage pricing, vendor neutrality, assignment duration, invoicing and reporting.
• Provide VMS and program training to client hiring managers and partners.
• Lead weekly status calls with suppliers.

Skills

Communication

Time management

Problem solving

Negotiation

Reporting requests

Independence

Tools

Fieldglass

Job description

As a Talent Consultant, you will be part of a dynamic Program Management team assigned to specific Guidant Global MSP client(s). You will be empowered to deliver flawless execution of day-to-day functions in conjunction with the Client Sponsor, with the support of a shared Operations team. We’re looking for an experienced MSP professional with incredibly high integrity, an inquisitive mind and a passion for customer service excellence, who will contribute positively to the success of multiple clients.

What You’ll Do

• Use your staffing industry experience to manage the staffing process for an exclusive client, including defining new requisitions, screening submitted resumes, coordinating the interview process and overseeing onboarding
• Partner directly with hiring managers and outside staffing agencies, maintaining consistent communication and updates as a liaison between both parties
• Apply contractual terms, ensuring compliance with the client and suppliers while managing pricing, vendor neutrality, assignment duration, invoicing and reporting
• Provide VMS and program training to client hiring managers and outside staffing partners
• Resolve issues by responding to requests with a strong sense of urgency
• Carry out administrative tasks, including reporting, resume shortlisting, assignment tracking and invoice approvals
• Lead weekly status calls with suppliers

How You’ll Contribute To Our Culture

• Foster collaboration and build strong connections that drive Impellam’s strategy and initiatives forward
• Champion respect and inclusion, ensuring every interaction reflects our commitment to equal opportunity and a positive workplace culture
• Act responsibly and with integrity, prioritizing the safety and well-being of yourself, others, the environment and our company

Health, safety and environment

At Impellam, It Is Our Moral Obligation To Safeguard Each Other, Our Customers, Our Temporary Workforce And The Environment By Operating An Injury-free, Healthy Workplace That Minimizes Our Environmental Impact. You Will Support This By

• Seeking to prevent injury to any employee, customer, worker or contractor
• Actively participating in and completing compliance training as required
• Considering the safety implications of your decisions

Here’s what we offer you

Salaris dat past bij jouw ervaring

Je ontvangt een range aan salaris dat aansluit op jouw kennis en ervaring. We belonen je eerlijk voor je inzet en ontwikkeling.

Vakantiegeld en vrije dagen

Je ontvangt 8,33% vakantiegeld en hebt recht op 27 vakantiedagen per jaar op basis van een fulltime dienstverband. Zo heb je voldoende ruimte om op te laden.

Hybride werken

Wij ondersteunen hybride werken en hanteren hiervoor een 60/40-verdeling, waarbij je bij een fulltime dienstverband drie dagen op kantoor bent en twee dagen vanuit huis kunt werken.

Premievrij pensioen

Wij betalen jouw volledige pensioenpremie. Je bouwt dus pensioen op zonder dat je daar zelf aan bijdraagt. Je houdt hierdoor een hoger nettosalaris over.

Prestatiebonus

Afhankelijk van jouw prestaties én die van HeadFirst Group kun je jaarlijks een extra beloning ontvangen van één of twee maandsalarissen.

Maandelijkse extra’s

Je ontvangt een maandelijkse vergoeding voor internet, een vitaliteitsbudget, een bijdrage voor lunch en ondersteuning bij het inrichten van je thuiswerkplek.

What we expect from you

• Minimum of 2 years’ experience in the staffing industry, preferably in Account Management, Managed Service Provider (MSP) or related experience

Knowledge of

• The staffing industry and/or the MSP model
• IT recruiting and/or supporting IT staffing initiatives as an MSP partner
• Fieldglass Vendor Management System (preferred)

Ability to

• Communicate effectively
• Prioritize multiple tasks and manage time well
• Problem solve and present recommendations to internal and external clients
• Negotiate pay rates effectively
• Translate and communicate requirements into specific report requests
• Work independently without direct supervision

Core competencies

• Excellent verbal and written communication skills
• Enthusiasm
• Passion for excellence
• Detail orientation
• Urgency and speed of response