The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff.
Qualifications:
Minimum Qualifications:
- Knowledge of the House of Representatives and Legislative Branch employment laws, regulations, and guidelines.
- Demonstrated understanding of the congressional office environment, including the unique staffing challenges, operational demands, and priorities of Member offices.
- Experience building relationships with Members, office leadership, congressional staff, or external stakeholders.
- Strong customer service and consultative experience with the ability to assess needs and provide thoughtful, practical solutions.
- Excellent written and verbal communication skills, including presenting information and facilitating discussions with diverse audiences.
Preferred Qualifications:
- Bachelor’s degree in field related to the social sciences, business, management, or organizational development preferred.
- Minimum 5 years of experiencehiring, managing, and mentoring staff in a House Member, Leadership or Committee office is preferred.
- Two to five years of professional experience working in a U.S. House of Representatives Member office is preferred.
Knowledge, Skill, and Ability (KSA) and Competency Requirements:
- Knowledge of Federal (Legislative Branch preferred) and private sector HR programs and procedures.
- Knowledge of best practices, concepts, and programs in the areas of recruiting, hiring, and developing talent.
- Ability to analyze problems and evaluate viewpoints and proposals.
- Ability to exercise discretion.
- Knowledge of employee engagement principles and practices.
- Skill in coordination and consultation.
- Knowledge of and ability to apply communication methods and principles.
- Knowledge of training, facilitation, and presentation principles.
- Knowledge of and ability to apply strategic communication methods and principles.
- All employees within CAO are expected to demonstrate the following general competencies: Accountability, Adaptability, Collaboration, Communication, Customer Orientation, Knowledge of Relevant Policies, Procedures, and Processes, Priority Management, and Problem Resolution.
Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).