Talent Advisor (Mid-level) - Manager and Director Development

2002 United Services Automobile Asn; San Antonio (TX); Hybrid; USD 77,000 - 147,000; Full time

Benefits offered by this job

comprehensive medical

dental and vision plans

401(k)

pension

life insurance

parental benefits

adoption assistance

paid time off + 16 volunteer hours

wellness programs

career path planning

Job summary

USAA is seeking a Talent Advisor (Mid-level) to design and evolve leadership development experiences that strengthen leader capability and organizational performance. You will own Leading at USAA and Leading Others programs, partnering with executives, HR, facilitators, and vendors to assess needs and implement scalable solutions.

The role requires 4+ years in talent development with data-driven decision making and a flexible work arrangement.

Qualifications

• Bachelor's degree or 4 years of relevant education/experience.
• 4+ years of experience in talent program design and implementation.
• Knowledge of talent management technology solutions.
• Excellent communication, presentation, and interpersonal skills, especially with senior executives.
• Uses technology, AI, and automation to work efficiently.
• Structured problem solving while balancing priorities.

Responsibilities

• Consult with business leaders to develop and implement talent programs addressing key strategies.
• Participate in talent projects from strategy to implementation and feedback.
• Use data insights to support talent practices and deliverables.
• Deliver programs for military-affiliated talent, high potential talent, and other key segments.

Skills

Leadership development

Stakeholder engagement

Data analytics

Instructional design

Problem solving

Education

Bachelor's degree

4 years of relevant education/experience

Tools

Talent management software

Data analytics tools

Job description

Why USAA?

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

The Talent Advisor (Mid-level) will lead the design, evolution, and overall effectiveness of leadership development experiences that strengthen leader capability and improve organizational performance across USAA. This role serves as the primary owner of the Leading at USAA and Leading Others programs, partnering with business leaders, HR partners, facilitators, and external vendors to assess leadership development needs and implement impactful learning solutions. Through instructional design, performance consulting, organizational development, and program management practices, this position ensures leadership experiences remain relevant, scalable, aligned to business priorities, and effective in helping leaders successfully transition into and excel in people leadership roles. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in San Antonio, TX. Relocation assistance is not available for this position.

What you'll do:

• Consults with business leaders to develop and implement talent programs and solutions to address key business needs and strategies.
• Participates and provides feedback on talent projects from strategy to implementation.
• Leverages data and insights to support talent practices and talent deliverables.
• Delivers programs for specific employee populations, such as military-affiliated talent, high potential talent, and any other key segments as well as critical skills for the future of the workforce.
• Uses data analytics to inform leadership development talent strategies.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.
• 4+ years of experience in talent program and process development and implementation with a focus on talent development (e.g. coaching, mentoring, rotations, leadership development, talent pipeline planning, learning, skills management).
• Knowledge of various talent management technology solutions.
• Excellent communication, presentation, and interpersonal skills, particularly when working with senior executives.
• Uses technology, AI, and/or automation to work efficiently.
• Demonstrates a structured approach to problem solving while balancing competing priorities.

What sets you apart:

• Military service, military spouse/domestic partner experience, or demonstrated military acumen through work supporting military-connected populations.
• Experience in instructional design, organizational development, leadership development, or performance consulting, including assessing needs and designing solutions that improve leader and team effectiveness.
• Experience leading people directly or developing people leaders through coaching, facilitation, talent development, or leadership programs.
• Experience designing, implementing, and sustaining leadership development programs in partnership with business leaders, facilitators, and external learning vendors.

Compensation range:

The salary range for this position is: $77,120 - $147,390.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits:

• comprehensive medical
• dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays plus 16 paid volunteer hours
• various wellness programs
• career path planning and continuing education assists employees with their professional goals

Equal Opportunity Statement

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join Our Mission

Find your purpose. Join our mission. USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

EEO/AA Employer

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection here.