Talent Acquisition Specialist, Customer Operations (EMEA)

Clipboard Health; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative marketplace is seeking a Talent Acquisition Specialist to join their Customer Operations team. This role focuses on managing the recruitment process for various positions, from individual contributors to managers. You will leverage your expertise in sourcing and screening candidates globally, ensuring a smooth hiring experience. Join a fast-growing company that is making a significant impact in the healthcare sector, connecting professionals with opportunities and improving lives. This is a chance to be part of a dynamic team dedicated to excellence and efficiency in recruitment.

Qualifications

• 3+ years of experience in recruiting for fast-growing companies.
• Advanced screening skills for evaluating skills and cultural fit.

Responsibilities

• Manage the entire recruitment process across various platforms.
• Collaborate with hiring managers to understand their needs.

Skills

Recruitment

Candidate Screening

Data Analysis

Communication

Tools

Greenhouse

LinkedIn

Job description

Talent Acquisition Specialist, Customer Operations (EMEA)

Be among the first 25 applicants

Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent.

About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, filling millions of shifts annually at partner workplaces across the US, with tens of thousands of professionals working with us each year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more, visit our website.

At Clipboard Health, Recruiters are embedded within operational departments. Our Customer Operations department is hiring two new recruiters to support the team's growth. You will report to the Head of Worker Operations and manage hiring for roles from individual contributors to managers.

Responsibilities:

• Manage the entire recruitment process, including sourcing globally across platforms like LinkedIn, YCombinator, Wellfound, etc.
• Screen candidates using interviews, assessments, and one-way video interviews.
• Lead candidates throughout the hiring process.
• Coordinate offers and closing with hiring managers.
• Report on hiring metrics to managers and directors, using data to inform decisions.
• Collaborate with hiring managers to understand their needs.

Qualifications:

• 3+ years of experience recruiting for fast-growing companies.
• Experience managing large volumes of candidates efficiently.
• Advanced screening skills to evaluate skills and cultural fit.
• Experience sourcing candidates across different locations.

Preferred Skills:

• Experience recruiting for Customer Operations roles (Billing, Support Agents, etc.).
• Experience designing and improving hiring processes and assessments.
• Experience working in a globally distributed organization.
• Experience using Greenhouse (job setup, metrics, managing large candidate volumes).

Evaluation Metrics:

• Impact on hiring (number of hires, quality, passthrough rates).
• Ownership of hiring pipelines (speed, efficiency, optimization).
• Attention to detail in communication and tool setup.

This role is open globally outside of the US. Applications are accepted until further notice. Strong candidates will be contacted with a case study.