Talent Acquisition Manager

BENCHMARK; Captiva (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Talent Acquisition Manager for South Seas Island Resort on Captiva, Florida. This role leads recruitment across departments, shaping hiring experiences that reflect our service standards and culture.

You will partner with resort leaders, HR, and department heads to forecast needs, develop staffing plans, and build strong candidate pipelines for seasonal, full-time, and part-time roles.

Qualifications

• Bachelor’s degree in Human Resources, Hospitality Management, or related field.
• 3–5 years of talent acquisition experience in hospitality or resort environments.
• Strong interviewing, communication, and relationship-building skills.
• Experience with Workday or ATS platforms.
• Knowledge of employment laws and recruitment compliance.
• Professional, discreet, service-oriented demeanor.

Responsibilities

• Lead all recruitment strategies and hiring operations for South Seas Island Resort.
• Partner with department heads and HR leadership to deliver seamless hiring.
• Develop and execute recruitment strategies for seasonal, full-time, and part-time roles.
• Forecast hiring needs based on business levels and seasonal demand.
• Maintain understanding of resort service culture for candidate alignment.

Skills

Interviewing

Communication

Relationship-building

Multi-tasking

ATS/Workday

Employment laws

Professionalism

Education

Bachelor’s degree in HR or Hospitality

Tools

Workday

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property

Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals. At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life. Joining our team means becoming part of a people‑first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas.

What you will have an opportunity to do

THIS IS NOT A REMOTE POSITION The Talent Acquisition Manager is responsible for leading all recruitment strategies and hiring operations for South Seas Island Resort. This role ensures the property attracts, hires, and retains exceptional hospitality talent across all departments, including Front Office, Housekeeping, Recreation, Food & Beverage, Culinary, Engineering, and Leadership roles. The manager partners closely with department heads, HR leadership, and the resort’s executive team to deliver a seamless, service‑driven hiring experience that reflects the resort’s brand, culture, and guest‑service standards.

Strategic Recruitment Leadership

• Develop and execute recruitment strategies to meet staffing needs for seasonal, full‑time, part‑time, and on‑call roles.
• Forecast hiring needs based on business levels, seasonal demand, and operational priorities.
• Build strong partnerships with resort leadership to understand workforce planning and talent gaps.
• Maintain a deep understanding of the resort’s service culture to ensure candidate alignment.

Qualifications & Skills

• Bachelor’s degree in Human Resources, Hospitality Management, or related field preferred.
• 3–5 years of experience in talent acquisition, preferably within hospitality or resort environments.
• Strong interviewing, communication, and relationship‑building skills.
• Ability to manage multiple priorities in a fast‑paced, high‑volume setting.
• Experience with Workday or similar ATS platforms.
• Knowledge of employment laws and recruitment compliance.
• High level of professionalism, discretion and service‑oriented mindset.

Compensation

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.