About the Role
The Global TA Process Owner is the enterprise-wide authority on how talent acquisition gets done. Operating as a standalone process governor, this role owns the complete TA process lifecycle — from policy and standards design through to compliance, continuous improvement, and measurable adoption. It is both strategic and operational: setting the process direction the organisation builds against, while rolling up the sleeves to diagnose inefficiency, rewrite workflows, and enforce adherence to global standards.
What You’ll Do
Global Process Ownership & Design
- Own the global TA process end-to-end, maintaining an authoritative process map covering requisition creation, sourcing, screening, selection, offer, and onboarding handoff.
- Define and maintain the global Target Operating Model (TOM) for TA, including decision rights, RACI matrices, controls, and compliance checkpoints.
- Translate business and regulatory requirements — including EU Pay Transparency, data privacy obligations, and local labor laws — into process design decisions.
- Establish and maintain a global process documentation library: SOPs, process flows, SIPOC diagrams, and work instructions — accessible and kept current across all regions.
Continuous Improvement Governance
- Lead the global TA continuous improvement framework, institutionalizing a Kaizen operating model (Or similar): structured improvement cycles, visual management, and rapid-improvement events.
- Apply Lean Six Sigma methodology (Green Belt minimum; Black Belt preferred) to diagnose root causes of process failure, waste, and variability — driving DMAIC or PDCA cycles to resolution.
- Maintain a live CI backlog, prioritized by impact and effort, governed through a cross-regional process improvement board.
- Lead process re-engineering work streams supporting TA operating model, process improvement and technology change initiatives (EG CBRE People AI Transformation
Compliance, Governance & Process Adherence
- Embed compliance requirements (GDPR, EU Pay Transparency Directive, EEO, local data retention rules) into process design at source, rather than as bolt-on controls.
- Partner with Legal, HR Compliance, and regional TA leaders to conduct periodic process audits and readiness assessments and ensure recommendations are implemented
Adoption, Change & Stakeholder Engagement
- Own global adoption of new and redesigned processes — developing training, communications, and enablement materials that land effectively across regions and seniority levels.
- Build and maintain a network of regional process champions (TA Ops leads, Coordinators, COE leads) who act as local ambassadors for global standards.
- Engage senior HR and business stakeholders to secure buy-in for process change, translating process impact into business language.
- Monitor adoption through lagging and leading indicators; design and execute intervention plans where adherence falls short of target.