Talent Acquisition Coordinator

UMass Memorial Medical Group; Worcester (MA); On-site; USD 30,000 - 54,000; Full time

Job summary

UMass Memorial Medical Group is seeking an HR Onboarding & Compliance professional to coordinate pre-employment steps for caregivers, verify education and background checks, and manage onboarding documentation. The role requires strong communication, problem solving, and proficiency with MS Office and HR systems.

Responsibilities include coordinating multi-site onboarding, ensuring compliance before start dates, and assisting with audits, while supporting hiring managers and new hires across the

Qualifications

• Requires an Associate's degree.
• Preferred Bachelor’s degree in HR, IO Psychology, Business or related discipline.
• 1–3 years of related experience required.
• LEAN/Six Sigma experience and healthcare exposure preferred.

Responsibilities

• Initiates all new caregiver pre-employment items (I-9, W-4, etc.) and verifications.
• Conducts onboarding appointments across various HR office locations.
• Maintains onboarding documentation for caregiver hires, transfers, and contingents.
• Facilitates CORI pre-adverse process and maintains related folders.
• Monitors talent acquisition email to respond within 48 hours.
• Supports regulatory audits and accreditation surveys as needed.
• Ensures compliance with new hire start lists for key stakeholders.
• All other duties as assigned.

Skills

Communication

Problem solving

MS Office

HR systems

Education

Associate's degree

Bachelor's degree in HR/IO Psychology/Business

SHRM-CP / HCI certifications

Workday experience

Tools

Web-based applications

Workday

Job description

Exemption Status: Non-Exempt

Hiring Range: $21.77 - $39.18 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details: Monday through Friday

Scheduled Hours: 8:00 am to 4:30 pm

Shift: 1 - Day Shift, 8 Hours (United States of America)

Hours: 40

Cost Center: 99940 - 6165 HR Talent Acquistion

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

This position reports to the Manager Talent Acquisition (TA) Onboarding & Compliance and performs a variety of duties to support the TA team to ensure a high level of customer service is provided to new hires, internal caregivers, hiring managers, and other key stakeholders. Coordinates and completes all pre-employment requirements and ensures compliance is achieved for every caregiver.

Major Responsibilities:

1. Initiates all new caregiver pre-employment items: including but not limited to human resources items (I9, W4, M4, emergency contact forms, etc.), verifications of employment and education, national background checks, as well as pre-employment employee health services clearance.
2. Conducts new caregiver onboarding appointments which take place at multiple human resources office locations across the system, may have to rotate to different sites based on business needs. Monitors all items for completion to ensure compliance is finalized prior to new caregiver start date. Follows up on missing/incomplete information to ensure compliance is met.
3. Maintains onboarding documentation for all caregiver hire types: new caregivers, internal transfers, and contingent workers; collaborates with members of Human Resources Information Services on hire activities.
4. Facilitates CORI pre-adverse process with caregiver and maintains folder and documentation.
5. Monitors and responds to talent acquisition email account within 48 hours to ensure rapid response to inquiries.
6. May participate in participate on HR Joint Commission readiness team. Assists with any regulatory audits/mock surveys as well as accreditation surveys.
7. Responsible for ensuring compliance with new hire start lists for key stakeholders such as new caregiver welcome team, nursing professional development, epic training, etc.
8. All other duties as assigned.

Position Qualifications:

• License/Certification/Education:
  • Required:
    • Associate's degree.
  • Preferred:
    • Bachelor's Degree in Human Resources, Industrial Organizational Psychology, Business or related discipline.
    • Relevant professional credentials, such as SHRM-CP, HCI Strategic HR Leadership, HCI Strategic Talent Acquisition, Certified Internet Recruiter.
• Experience/Skill:
  • Required:
    • 1 to 3 years of related experience.
    • Strong written and verbal communication skills.
    • Demonstrated problem solving skills.
    • Experience with computer systems required including we based applications and Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
  • Preferred:
    • Previous human resources or talent acquisition experience.
    • Experience in healthcare.
    • Knowledge of local, state, and federal employment laws and regulations.
    • LEAN/Six Sigma experience improving HR processes and customer service.
    • Workday experience highly desirable.
• Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these