Talent Acquisition & Onboarding Specialist
At DHL eCommerce, our people are our greatest asset! Every team member’s contribution helps drive our success as the world's #1 logistics company.
Certified as a Great Place to Work, we are committed to creating a positive, collaborative, and supportive environment where our people can thrive. We invest in our employees' success through competitive compensation, outstanding benefits, and opportunities for professional growth.
About the Role
We are seeking a Talent Acquisition & Onboarding Specialist to support our Talent Acquisition team by coordinating recruiting, pre-employment, and onboarding activities that create a seamless candidate and new hire experience.
In this role, you will partner closely with recruiters, hiring managers, HR Business Partners, and cross-functional teams to ensure every stage of the hiring and onboarding journey is efficient, compliant, and engaging. If you are highly organized, customer-focused, and passionate about creating exceptional experiences for candidates and new employees, we'd love to hear from you.
Key Responsibilities
- Coordinate day-to-day recruiting and onboarding activities while supporting continuous improvement initiatives.
- Arrange candidate and new hire travel, including expense reimbursement coordination.
- Create and route offer letters based on approved compensation packages.
- Partner with HR Business Partners and hiring managers to develop and communicate onboarding plans for new hires.
- Manage and track all stages of the pre-employment and onboarding process, including:
- Background screening compliance
- Electronic onboarding paperwork
- New hire submissions and documentation
- Coordinate IT account setup, equipment provisioning, and system access requests.
- Develop onboarding content, presentations, announcements, job postings, and communication materials.
- Support new hire onboarding activities in both office and remote environments, including:
- I-9 and E-Verify documentation verification
- IT equipment setup
- STA application support
- Badge creation
- Create and maintain job aids, standard operating procedures (SOPs), process documentation, and Talent Acquisition resources.
- Participate in special projects and perform other duties as assigned.
Qualifications
Education & Experience
- Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent education and experience will be considered.
- 2-4 years of experience supporting Talent Acquisition, recruiting coordination, and onboarding activities.
- 2+ years of experience using Taleo or other Applicant Tracking Systems (ATS) preferred.
- Experience coordinating pre-employment activities, including offer documentation, background screening, and new hire paperwork preferred.
- Experience supporting Form I-9 and E-Verify processes preferred.
- Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication skills.
- Exceptional customer service and interpersonal skills.
- Detail-oriented with a high degree of accuracy when handling candidate and employee information.
- Self-starter who can work independently with minimal supervision.
- Knowledge of Talent Acquisition, onboarding, and pre-employment processes.
- Ability to build strong partnerships with recruiters, hiring managers, HR Business Partners, and cross-functional teams.
- Strong commitment to delivering an outstanding candidate and new hire experience.
- Ability to identify issues, resolve routine challenges, and recommend process improvements.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Familiarity with Form I-9 and E-Verify requirements preferred.
- Experience with ATS, HRIS, and onboarding systems preferred.
- Ability to work effectively in a fast-paced environment and meet tight deadlines.
- Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
- Primarily office-based work environment.
- Regular sitting for approximately 25-75% of the workday.
- Frequent standing and walking.
- Travel required up to 20%.
Why Join DHL eCommerce?
As a leading logistics company in one of the fastest-growing industries, we offer a comprehensive benefits package designed to support you both at work and at home:
- 401(k) with Company Match
- FSA/HSA Options
- Employee Discount Program
- Employee Assistance & Work-Life Program
- Short-Term & Long-Term Disability Coverage
Work Authorization
To be considered for this role, applicants must be legally authorized to work in the United States and not require employer-sponsored work authorization now or in the future.
Equal Opportunity Employer
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
Equal Opportunity Employer - Veterans/Disability