Tailor & Fitter — Expert Alterations & Fit Specialist

Nordstrom, Inc.; Gilbert (AZ); On-site; USD 68,191,000 - 118,198,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Tailor/Fitter to deliver exceptional alterations services and customer care. You will measure, fit, and alter garments, operate standard alterations equipment, and meet productivity goals while maintaining Nordstrom guidelines and service standards.

In this role you will educate customers and colleagues about fit, construction, and style trends, collaborating with the Alterations & Store Team to ensure timely, quality results in a fast-paced retail environment.

Qualifications

• Previous fitting, tailoring, and sewing experience, preferred minimum of 2–3 years.
• Clear, professional communication with coworkers and customers.
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
• A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment.

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations
• Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration needs
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
• Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner

Skills

Tailoring experience

Sewing experience

Customer communication

Organization

Flexible schedule

Tools

Sewing machine

Pressing machinery

Alterations equipment

Job description

Nordstrom, Inc. is seeking a Tailor/Fitter to deliver exceptional alterations services and customer care. You will measure, fit, and alter garments, operate standard alterations equipment, and meet productivity goals while maintaining Nordstrom guidelines and service standards.

In this role you will educate customers and colleagues about fit, construction, and style trends, collaborating with the Alterations & Store Team to ensure timely, quality results in a fast-paced retail environment.