Tailor & Alterations Specialist

Nordstrom, Inc.; Washington (District of Columbia); On-site; USD 33,000 - 57,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement plan (401k)

Paid Time Away

Life Insurance

Disability Insurance

Merchandise Discount

Employee Assistance Program

Job summary

Nordstrom, Inc. is seeking a skilled Tailor/Fitter to provide excellent service by crafting precise alterations and fittings for customers in-store.

You will measure, fit, and mark alterations, and complete fittings on time following Nordstrom guidelines. Responsibilities include meeting productivity goals, using store tech to manage alteration requests, and educating customers and staff on fit and fashion trends in a courteous, professional manner.

Qualifications

• Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years.
• Clear, professional communication with coworkers and customers.
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
• A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment.
• Ability to embrace a flexible working schedule based on business needs

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations.
• Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards.
• Meet department and individual productivity goals while following proper processes and procedures.
• Utilize store technology to manage and organize customer alteration needs.
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team.
• Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner.

Skills

Fitting & tailoring

Sewing

Customer service

Multitasking

Job description

Nordstrom, Inc. is seeking a skilled Tailor/Fitter to provide excellent service by crafting precise alterations and fittings for customers in-store.

You will measure, fit, and mark alterations, and complete fittings on time following Nordstrom guidelines. Responsibilities include meeting productivity goals, using store tech to manage alteration requests, and educating customers and staff on fit and fashion trends in a courteous, professional manner.