TAG Heuer Sales Professional (1336)

Watches of Switzerland Group PLC; New Orleans (LA); On-site; USD 35,000 - 65,000; Full time

Job summary

TAG Heuer Sales Professional at Watches of Switzerland Group PLC is focused on understanding client needs and building lasting relationships through storytelling and hospitality. You will stay knowledgeable about TAG Heuer timepieces and related jewelry, delivering memorable service in a luxury showroom setting.

The role requires a minimum of 1 year in retail sales, excellent communication, and the ability to multitask in a fast-paced environment with showroom hours including evenings and

Qualifications

• High School Diploma required.
• Minimum 1 year of retail sales experience.
• Excellent storytelling and customer service skills.
• Strong interpersonal and written/verbal communication.
• Ability to multitask in a fast-paced showroom.

Responsibilities

• Confidently present products to clients using storytelling and detail.
• Build and expand a client base using showroom CRM.
• Maintain up-to-date knowledge of brands, collections, and pieces.
• Conduct business with integrity and maintain professional attitude.
• Support showroom guidelines and customer experience.
• Collaborate with team and hand off clients when needed.
• Organize merchandise and displays to optimize sales.
• Handle client repairs and complete administrative tasks.
• Operate company systems and software as required.
• Engage with clients during showroom hours, including evenings and weekends.

Skills

Storytelling

Timepieces passion

Client service

Interpersonal communication

Organizational skills

Education

High School Diploma

Tools

CRM platform

MS Office

Job description

TAG Heuer Sales Professional

The Sales Professional makes the client's need their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and takes personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality.

TAG Heuer Sales Professional

The Sales Professional makes the client's need their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and takes personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality.

Responsibilities

• Confidently present product to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the Client Experience.
• Take in and delivers client repairs when required.
• Performs all the duties and responsibilities as assigned by management.

Physical Requirements

• Required to stand up for long periods of time.
• May be required to lift packages/boxes.

Working Conditions and Environment

• Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.

Education

• High School Diploma

Experience

• 1 year retail sales experience

Skills And Knowledge

• Excellent storytelling ability
• Passion for timepieces and/or jewelry
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written) Excellent organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office)