Tacocat Server/Bartender

Auberge Collection; Park City (UT); On-site; USD 32,000 - 52,000; Full time

Job summary

We value calm under pressure, professional service, and guest satisfaction. Candidates should have fine dining experience, a current alcohol-serving certification, English fluency, and the ability to speak Spanish; position offers competitive wages and comprehensive benefits.

Qualifications

• Experience in fine dining service.
• Ability to stay calm during busy periods and treat guests and team members with respect.
• Professional, polished service, etiquette and protocol skills.
• English language communication with guests, management and co-workers; Spanish is a plus.
• Current alcohol beverage serving certification.

Responsibilities

• Take food and beverage orders.
• Serve alcoholic and non-alcoholic drinks and food to guest tables.
• Collaborate with F&B and Culinary teams to ensure timely service and a synergistic operation.
• Maintain knowledge of menu items, liquor brands, and Tequila/Mezcal offerings.
• Learn and use the POS system and follow procedures.
• Support training and guest satisfaction efforts.

Skills

Fine dining service

English communication

Customer service

Spanish language

Tools

POS system

Job description

Description

Join our passionate team as a Server/Bartender this winter and provide a unique, memorable, and transportive experience for our guests. Tacocat Speakeasy at The Lodge at Blue Sky is an unexpected escape into the warmth and vibrant flavors of Mexico, nestled high in the mountains. Discover a cozy, snow covered yurt transformed into a lively speakeasy, a refuge from the winter chill. Guests discover handcrafted cocktails featuring artisanal tequilas and mezcals, paired with authentic Mexican small plates.

Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are:

CORE RESPONSIBILITIES

• Take food and beverage orders


• Retrieve and serve alcoholic/non-alcoholic averages and food orders to guest tables


• Work cohesively with all team members of F&B and Culinary to ensure timely service and a synergistic operation.


• Understand and adhere to all Auberge policies and SOPs.


• Maintain full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.


• Follow all safety policies to ensure a safe work area.


• Follow all work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction.


• Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in assigned outlets.


• Maintain complete knowledge of particular characteristics and descriptions of every tequila and mezcals available.


• Learn and correctly use the Point of Sale(POS) equipment and follow procedures


• Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.


• Anticipate guests’ needs, respond promptly and acknowledge guests even when busy.


• Maintain positive guest relations.


• Handle guest complaints according to service criteria and ensure guest satisfaction.


• Inform manager on duty of any challenging guest concern.


• Monitor and maintain cleanliness, sanitation, and organization of tables, service areas and outlet itself.


• Perform other duties as directed, developed or assigned.

QUALIFICATIONS

Required

• Extended experience providing service in a fine dining environment.


• Ability to remain calm during busy periods and treat our guests and our team members with respect.


• Professional, polished service, etiquette and protocol skills and knowledge.


• Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.


• Current Alcohol serving certification


• Ability to communicate effectively in both English and Spanish.

OUR PROPERTY

Situated on 3,500 acres of lush ranch land outside of Park City, Utah, The Lodge at Blue Sky invites guests to slow down and forge meaningful connections with the land, animals and people that call Blue Sky home.

The Lodge at Blue Sky believes that our mission to provide luxury with wild abandon to our guests can only be fulfilled by nurturing, valuing, and empowering our employees to be their luxury hotels in our genuine appreciation of and respect for our team members, and we are dedicated to providing the best employee experience possible for our team by pairing people with positions that both challenge and enrich them, as well as offering competitive wages and comprehensive benefits.

JOIN OUR FAMILY

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection.

Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.