Table Games - Trainee Dealer

Bally's; Dover (DE); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

30 consecutive days of free rides with DART

Reimbursements via Delaware Commute Solutions

Job summary

Bally's in Dover, DE is seeking a Gaming Dealer to provide exceptional customer service while facilitating various games such as Blackjack and Roulette. This role requires excellent English communication, adherence to cash handling procedures, and the ability to manage stressful situations. Candidates must possess a High School education and a DE Gaming License. Offering $15/hr and additional benefits including free DART rides. Flexible schedule required including nights and weekends.

Qualifications

• Must possess excellent English communication skills.
• Must successfully pass a background check and receive a license from the DE Lottery.
• Must be able to work weekends, holidays and nights as business needs require.

Responsibilities

• Deal core and novelty games to players.
• Provide fast, personalized customer service.
• Maintain confidentiality regarding customer play.
• Compute pay-off odds and conduct assigned games.

Skills

Excellent English communication skills

Customer service skills

Good math skills

Ability to manage stressful situations

Observant and analytical

Education

High School or better

Job description

Bally's Dover
1131 N Dupont Hwy
Dover, DE 19901, USA

• By the end of the training period, you must be able to successfully deal 1 core game (Blackjack, Paigow, Roulette, Craps, or Baccarat) and 1 novelty game (Three Card Poker, Heads Up Hold'em, Cajun Stud, or High Card Flush).
• Provides fast, flawless, personalized customer service to our players.
• Creates memorable service experiences and a fun-filled environment for our players.
• Facilitates the game and explains the rules of the game to our players.
• Conducts assigned game according to procedures; computes pay-off odds to pay winning bets and collect losing bets.
• Exchanges cash for gaming chips according to procedures (buy-in transactions).
• Audits and completes fills and credits on the table games.
• Informs the Floor Supervisor and /or Box person of any requests or unusual play.
• Issues the proper amount of gaming chips to players after completion of the credit authorization procedures.
• Adheres to established cash handling and accounting procedures.
• Complies with all departmental and company policies as well as all established regulations.
• Maintains confidentiality regarding customer play.
• Works safely, following all established safety rules and regulations.
• Communicates effectively with co-workers, supervisors and guests.
• Follows all relevant policies and procedures.
• Performs other duties as assigned.

Additional Benefits:

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Target Salary Range:

• $15.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education

High School or better.

Experience

Required

Must possess excellent English communication skills.

Must be able to successfully pass a background check and receive a license from the DE Lottery.

Preferred

Must successfully pass an audition, demonstrating level of proficiency.

Must be quick, analytical, and observant with good math skills.

Must possess exceptional customer service skills.

Must be able to appropriately manage stressful situations, occasionally dealing with angry customers.

Must be able to work weekends, holidays and nights as business needs require.

Must be able to report to work on time as scheduled.

Must present an overall professional appearance and report to work in appropriate attire.

Licenses & Certifications

Required

DE Gaming License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.