Table Games Supervisor: 4-Week Leader Training Program

Rivers Casino; Des Plaines (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Match

Daily Meals

Paid Time Off (18 days)

Shuttle Service

Free Parking On-Site

Scholarship Program

Tuition Reimbursement

Volunteer Opportunities

Team Member Discounts

Job summary

Rivers Casino Des Plaines invites you to a dealer school and on-the-spot interviews for our FREE Certification Program. Join the July fair to learn, apply, and start a fast-track path from Trainee to Floor Supervisor in just four weeks.

Bring your resume and A-game to showcase leadership potential in a dynamic gaming environment. Our next Table Games Supervisor Training Program prepares high-potential candidates to supervise pit operations, manage guests, and lead a dealer crew.

Qualifications

• High school diploma or equivalent required with knowledge of game and dealing techniques.
• 1–2 years supervisory experience preferred in a service or gaming environment.
• Strong leadership, guest service focus, and teamwork are essential.

Responsibilities

• Monitor all pit games in the assigned area and verify counts.</li>
• Open and close table games; inspect decks prior to play.
• Track and record player buy-ins, wins, losses, and bets.
• Monitor bets and payouts and correct discrepancies.
• Complete rating cards for players and initiate table fills.
• Investigate and resolve guest complaints per procedures.
• Maintain security of all games, monies and personnel.
• Respond calmly to guest demands and manage conflicts with poise.
• Monitor volume and quality of pit business; adjust game spread when needed.
• Perform other duties as assigned.

Skills

Leadership

Guest service

Team management

Conflict resolution

Customer relations

Education

High school diploma

Job description

Rivers Casino Des Plaines invites you to a dealer school and on-the-spot interviews for our FREE Certification Program. Join the July fair to learn, apply, and start a fast-track path from Trainee to Floor Supervisor in just four weeks.

Bring your resume and A-game to showcase leadership potential in a dynamic gaming environment. Our next Table Games Supervisor Training Program prepares high-potential candidates to supervise pit operations, manage guests, and lead a dealer crew.