Table Games Supervisor

Bally's; Biloxi (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary with annual performance reviews

Health coverage plan including medical, dental, and vision

401(K)/ Company Match

Childcare discounts

Job summary

A leading casino-entertainment company in Biloxi, MS is looking for a Table Games Supervisor. The role involves protecting the game's integrity and supervising dealers while ensuring compliance with gaming regulations. Candidates should possess a high school diploma and two years of experience in table games, along with strong organizational and communication skills. A competitive salary, comprehensive health coverage, and 401(K) match are part of the benefits offered.

Qualifications

• High school diploma or GED and two years of prior table games experience.
• Must project a professional and positive image.
• Excellent organizational and time management skills.
• Ability to deal with people with sensitivity and professionalism.
• Computer literate with knowledge of various software applications.

Responsibilities

• Protects the integrity of the table games and supervises dealers.
• Ensures all scheduled tables are ready at the beginning of the shift.
• Maintains knowledge of gaming regulations and company policies.
• Handles guest transactions and resolves disputes.

Skills

Professional image projection

High energy

Organizational skills

Interpersonal and communication skills

Computer literacy

Judgment and common sense

Education

High school diploma or GED

Two years of table games experience

Tools

Microsoft Office

Job description

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

Role

Protects the integrity of the table games. Provides direction, guidance and supervision of all dealers.

Responsibilities

• Knows and abides by Hard Rocks policies, procedures, internal controls and courtesy guidelines.
• Performs all duties in accordance with state gaming regulations.
• Maintains & updates knowledge of regulations set forth by the Mississippi Gaming Commission and the Mississippi State Tax Commission regarding table game operations.
• Completes table fills, credits and markers and comps.
• Verifies and approves guest transactions while having a thorough knowledge of title 31.
• Safeguards the company's assets assigned.
• Ensures all scheduled tables are manned and ready at the beginning of the shift.
• Assists in coaching, evaluating, counseling and rewarding Hard Rockers while maintaining efficient personnel records.
• Supervises games ensuring dealers are following Hard Rock policy and procedures.
• Promotes safety awareness to minimize work related injuries.
• Enrolls new guests in the Encore players club.
• Maintains complete knowledge of comp. procedures as well as the ability to evaluate guests, ensuring that qualified quests are taken care of through the complementary process.
• Resolves guest & Hard Rocker issues/disputes.
• Adheres to department and property policies and procedures.
• Maintains knowledge of property information & memorabilia.

Qualifications

• High school diploma or GED and two years of prior table games experience.
• Must project a professional and positive image.
• High energy level.
• Excellent organizational and time management skills, with the ability to set priorities for self and others.
• Good judgment and common sense.
• Ability to deal with people in a manner which shows sensitivity, tact, and professionalism.
• Ability to work a flexible schedule.
• Computer literate with knowledge of a variety of software applications including Microsoft Office.
• Excellent interpersonal and communication skills (oral & written).
• Must be able to communicate clearly, concisely, and effectively with all Hard Rockers and guests.
• Ability to understand and promulgate written memos, instructions, regulations.
• Ability to effectively analyze and solve problems.
• Basic knowledge of mathematics, including statistics.

Training

All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:

• Active Shooter Awareness Training
• Counterfeit Currency Prevention
• Cybersecurity Awareness for the Workplace
• General Employee Safety Training
• Hazard Communication
• Responsible Gaming Awareness Training
• Title 31 Introduction Overview
• Title 31 Large Currency Transaction Reporting for Operations*
• Title 31 SAR Incident Reporting Awareness Training*
• Sexual Harassment Awareness for Frontline
• Preventing Human Trafficking

Working Conditions

Physical Demands How Often Environmental Conditions How Often
Standing C Extreme Cold R
Walking F Extreme Heat R
Sitting F Temperature Changes R
Lifting R Wet R
Carrying R Humid R
Pushing R Noise F
Pulling R Vibration R
Climbing R Hazards R
Balancing R Atmospheric Conditions R
Stooping R Cigarette Smoke F
Kneeling R
Crouching R
Crawling R
Reaching R
Handling F
Grasping F
Feeling F
Talking F
Hearing F
Repetitive Motions F
Eye/Hand/Foot Coordination R

C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)

Please check the physical strength of the job from the categories listed below.

_____ Little physical effort
__X__ Light work
_____ Medium work
_____ Heavy work
_____ Very heavy work

What’s in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally’s Bet on You – We can’t wait to meet you!

Licenses & Certifications

MS Gaming License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.