Table Games Supervisor

CL d585b542 39a6 4101 8268 ebb5dfb8e1ea; Altoona (IA); On-site; USD 34,440 - 55,104; Full time

Job summary

Unknown is seeking a Table Games Supervisor to oversee and supervise our winning team of Table Games Dealers. Ready to go all in on a new opportunity?

Hours vary and compensation can align with daily, weekly, or biweekly pay structures. The ideal candidate will have extensive dealing experience, deep knowledge of casino floor games, and a proven track record in policy adherence and guest service.

Qualifications

• Minimum of five years all-game dealing experience preferred.
• Complete knowledge of all games on the casino floor including rules, policies, procedures, and cheating methods required.
• Must have technical understanding and demonstrated knowledge of games manuals, policies, and procedures.
• Completion of a wide variety of specific games training programs with resulting proficiency in required pit games.
• Must understand property policies and procedures.
• Must be able to communicate and interact verbally and in writing with people of diverse backgrounds.
• Must be able to use all equipment associated with the position, such as computer keyboards, and telephones.
• Must be able to stand or walk for an entire eight-hour shift.
• This position spends the majority of shifts on the casino floor and is subject to varying levels of crowds, noise, and smoke.
• Must be able to lift up to 25 lbs.
• Must be able to work varied hours including weekends and holidays.

Responsibilities

• Monitor daily Dealer assignments to ensure adequate staff levels based on guests demands.
• Motivate, evaluate, and train staff as needed.
• Maintain constant awareness of activities of all games in assigned locations in order to observe and report any suspicious or irregular activity and awareness of how each game stands with gains/losses and dealer performance.
• Respond to and resolve customer complaints, concerns, or problems to ensure courteous and friendly service to all gaming guests.

Skills

Table games supervision

Staff training

Customer service

Gambling rules

Security awareness

Communication skills

Job description

Hours: Varied

Days Off: Varied

Get paid when you need it - daily, weekly or biweekly!

We think a new job just might be in the cards for you. That’s because Iowa’s No. 1 entertainment destination is looking for a Table Games Supervisor to oversee and supervise our winning team of Table Games Dealers.

Ready to go all in on a new opportunity?

Here’s what you’ll be responsible for:

• Monitor daily Dealer assignments to ensure adequate staff levels based on guests demands.
• Motivate, evaluate, and train staff as needed.
• Maintain constant awareness of activities of all games in assigned locations in order to observe and report any suspicious or irregular activity and awareness of how each game stands with gains/losses and dealer performance.
• Respond to and resolve customer complaints, concerns, or problems to ensure courteous and friendly service to all gaming guests.

Requirements

Minimum of five years all-game dealing experience preferred. Complete knowledge of all games on the casino floor including rules, policies, procedures, and cheating methods required. Must have technical understanding and demonstrated knowledge of games manuals, policies, and procedures. Completion of a wide variety of specific games training programs with resulting proficiency in required pit games. Must understand property policies and procedures. Must be able to communicate and interact verbally and in writing with people of diverse backgrounds. Must be able to use all equipment associated with the position, such as computer keyboards, and telephones. Must be able to stand or walk for an entire eight-hour shift. This position spends the majority of shifts on the casino floor and is subject to varying levels of crowds, noise, and smoke. Must be able to lift up to 25 lbs. Must be able to work varied hours including weekends and holidays.