Table Games Shift Supervisor

Churchill Downs Incorporated; Berlin (MD); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

medical

paid sick time

paid vacation time

paid personal time

holiday pay

401k options

Job summary

Ocean Downs Casino in Berlin, MD is seeking a full-time Table Games Dealer to join a friendly team. You will ensure a fun, safe environment and flawless service delivery at the table.

The position offers medical benefits, paid time off, holiday pay, 401k options, and a competitive hourly wage of $22.50. Candidates must have at least 2 years as a dealer and 6 months as a dual-rate supervisor, with strong English communication.

Qualifications

• Minimum 2 years experience as a Table Games Dealer.
• Minimum 6 months experience as a dual rate game supervisor.
• Proficient with casino management software and live games equipment.
• Able to read, write, and communicate in English.

Responsibilities

• Create a fun, entertaining environment where service excellence is paramount.
• Acknowledge and greet guests warmly on and off the game.
• Conduct and enforce table transactions and signatory validations.
• Monitor dealers and table games activities.
• Advise management of progress, disputes, problems, and suspicious activity.
• Ensure accuracy of paperwork and transactions, and protect assets.

Skills

Table games dealer

Dual rate supervisor

Casino management software

Game protection

English proficiency

Fast-paced communication

Education

High School Diploma or Equivalent

Tools

Live games equipment

Job description

Select how often (in days) to receive an alert:

Located in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality. As part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive. We value diverse perspectives and believe collaboration drives innovation and success. At Ocean Downs, we foster a culture of respect, continuous learning, and growth- empowering our team to deliver unforgettable experiences for our guests while achieving our shared vision.

JOB SUMMARY

Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the casino industry. Work with an awesome team while ensuring a good time for our guests. This is a full time, year around position with an excellent compensation package. This includes medical, paid sick time, paid vacation time, paid personal time, holiday pay and 401k options.

• medical
• paid sick time
• paid vacation time
• paid personal time
• holiday pay
• 401k options

If you possess the desire to work for a great company, then we would love to have you!

The pay for this position is $22.50 per hour.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Creates and ensures a fun-filled entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Acknowledge and greet guests warmly and sincerely on and off the game.
• Conduct and enforce table transactions and provide signatory validations as appropriate according to company and regulatory rules.
• Monitor and supervise dealers and table games activities.
• Advise management of progress, disputes, problems, suspicious activity, and substantial play.
• Ensure accuracy and completion of all signatory paperwork and transactions.
• Ensure the protection and integrity of assigned games, currency, chips, playing cards, dice, and other assets in assigned areas.
• Complies with State Lottery Regulations and Company Internal Controls.
• Knowledgeable in and actively promotes company marketing and promotional events and is proficient in answering guest questions. Ensures dealers are briefed accordingly.
• Make suggestions and recommendations for the enhancement of services and operations.
• Promotes outstanding customer relations.
• Promotes honesty and trust among the team.
• Performs all other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Minimum of Two (2) years’ experience as a Table Games Dealer.
• Minimum of six months experience as a dual rate game supervisor.
• Effective knowledge of casino management software and live games equipment.
• Good game protection skills and knowledge.
• Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.

EDUCATION AND EXPERIENCE

High School Diploma or Equivalent Required.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to lift, push, or pull up to 50 lbs without difficulty, repeatedly.
• Must be able to sit, walk or stand for extended periods of time without difficulty.
• Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees

OCEAN DOWNS CASINO

OceanDowns has been delivering exceptional entertainment experiences in Maryland's Eastern Shore region, combining horse racing, casino gaming, live events, and dining—all in a community-focused setting that celebrates the spirit of Eastern Shore hospitality.

All qualified applicants and employees will receive consideration for employment, promotion, or other employment opportunities without regard to: race, color, religion, sex (including pregnancy), age, national origin, marital status, sexual orientation, gender identity, genetic information, military status, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.