Part Time Host

Churchill Downs Incorporated; Berlin (MD); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Paid sick time

Paid vacation time

401k options

Job summary

Ocean Downs Casino, located in Berlin, Maryland, is seeking a part-time team member to enhance guest experiences and hospitality in a lively casino setting. The role offers year-round work with competitive compensation and benefits including paid sick time, paid vacation, and 401k options.

Join a dynamic team under Churchill Downs Incorporated, with responsibilities spanning guest seating, service support, and maintaining high guest satisfaction while meeting business needs and schedules.

Qualifications

• English language skills required to perform duties.
• Strong customer service and communication abilities.
• Ability to work in a fast-paced, guest-facing environment.

Responsibilities

• Creates a fun, entertaining environment with service excellence.
• Greets and seats guests in a friendly, efficient manner.
• Assists serving guests and maintains guest service standards.
• Relays guest feedback to management.

Skills

English proficiency

Customer service

Teamwork

Education

High School Diploma or equivalent

Job description

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Located in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality. As part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive. We value diverse perspectives and believe collaboration drives innovation and success. At Ocean Downs, we foster a culture of respect, continuous learning, and growth—empowering our team to deliver unforgettable experiences for our guests while achieving our shared vision.

JOB SUMMARY

Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the casino industry. Work with an awesome team while ensuring a good time for our guests. This is a part time, year around position with an excellent compensation package. This includes paid sick time, paid vacation time and 401k options. If you possess the desire to work for a great company, then we would love to have you! The pay for this position is $15 per hour.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Greets and seats guests in a friendly and efficient manner.
• Assists serving guests as needed.
• Maintains excellent guest service skills and consistent awareness of restaurant operation.
• Relays all guest compliments and complaints to Food & Beverage Management.
• Promotes outstanding customer relations.
• Promotes honesty and trust among the team.
• Performs all other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees.

EDUCATION AND EXPERIENCE

• High School Diploma or Equivalent Preferred.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to sit, walk or stand for extended periods of time without difficulty.
• Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.

OCEAN DOWNS CASINO

OceanDowns has been delivering exceptional entertainment experiences in Maryland’s Eastern Shore region, combining horse racing, casino gaming, live events, and dining—all in a community-focused setting that celebrates the spirit of Eastern Shore hospitality.

All qualified applicants and employees will receive consideration for employment, promotion, or other employment opportunities without regard to: race, color, religion, sex (including pregnancy), age, national origin, marital status, sexual orientation, gender identity, genetic information, military status, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.