Table Games Shift Lead — Operations & Guest Experience

Hrapply; Tucson (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

DDC - Tucson, AZ is seeking a Table Games Supervisor to oversee daily operations for Table Games and Poker. You will supervise dealers, coach staff, and ensure exceptional guest service while complying with regulatory policies.

Responsibilities include monitoring schedules, managing game pace, labor costs, and maintaining table integrity. A high school diploma or GED plus relevant experience is required.

Qualifications

• High school diploma or GED is required.
• Strong guest service and communication skills are essential.
• Knowledge of table games offered and poker operations is needed.
• Ability to supervise dealers and shift staff effectively.
• Familiarity with internal controls and regulatory policies is preferred.

Responsibilities

• Oversees daily Table Games and Poker operations under supervision.
• Promotes outstanding guest service and manages departmental atmosphere.
• Assists in policy development and training for Table Games staff.
• Ensures compliance with casino policies and gaming regulations.
• Monitors labor costs, game pace, and dealer performance.
• Evaluates schedules and coaches staff for skill improvement.
• Captures win/loss estimates for shifts and maintains assets.

Skills

Guest service

Staff supervision

Communication

Table games knowledge

Problem solving

Multi-tasking

Attention to detail

Education

High school diploma or GED

Job description

DDC - Tucson, AZ is seeking a Table Games Supervisor to oversee daily operations for Table Games and Poker. You will supervise dealers, coach staff, and ensure exceptional guest service while complying with regulatory policies.

Responsibilities include monitoring schedules, managing game pace, labor costs, and maintaining table integrity. A high school diploma or GED plus relevant experience is required.