Table Games / Poker Dealer

Paycom - ATS; Upper Lake (CA); On-site; USD 23,000 - 28,000; Part time

Job summary

Running Creek Casino in Upper Lake, CA is seeking a Part Time Table Games/Poker Dealer to deal all table games in a professional and proficient manner, compliant with guidelines and gaming regulations.

Must have a High School Diploma or GED, be at least 21, and possess 1 year of dealing experience or complete a dealing course. Strong communication, customer service, and math skills are essential for excellent guest service.

Qualifications

• High school diploma or GED required.
• At least 21 years of age.
• 1 year dealing experience or completion of dealing course.
• Working knowledge of gaming industry and regulations governing gaming operations.

Responsibilities

• Adhere to RCC policies, procedures, SOPs and gaming regulations.
• Maintain and ensure adherence to internal and external regulations within assigned games.
• Protect and maintain integrity of games and assets.
• Exchange currency for gaming chips and pay/collect bets per house rules.
• Complete signatory paperwork for assigned games and bank if applicable.
• Communicate with supervisors for approvals and acknowledgements.

Skills

Written communication

Verbal communication

Customer service

Detail-oriented

Problem solving

Basic math

Teamwork

Confidentiality

Education

High school diploma or GED

At least 21 years of age

1 year dealing experience or dealing course

Job description

Job Details: Job Location: Running Creek Casino - Upper Lake, CA 95485, Position Type: Part Time, Education Level: High School Diploma or GED, Salary Range: $16.90 - $20.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Casino,

Running Creek Casino has been offering guests a full-service gaming destination in a vineyard setting along the historic Highway 20 corridor of Upper Lake, California since 2012. We take extreme pride in guest service, gaming experiences, and hospitality in our community. We are known for providing satisfying career opportunities in a remote location where opportunities are limited.

Join our team today and become a greater part of the community! We are hiringTable Games/Poker Dealers to dealallTableGamesin a professional and proficient manner, inaccordancewithapproved guidelines, applicable laws, policies, and procedures, while providing Outstanding Guest Service.

Specifically, you will:

• Adhere to and ensure compliance with all RCC policies, procedures, SOPs, and internal controls and gaming regulations.
• Maintain and ensure adherence to all internal and external regulations, policies and procedures within assigned games.
• Protect and maintain integrity of assigned games and assets.
• Exchange currency for gaming chips; fills and credits; and, pay or collect bets according to house rules.
• Ensure accuracy and completion of all signatory paperwork specific to assigned games and, if applicable, assigned bank.
• Effectively communicate with supervisors and obtain required approvals and acknowledgements according to established policies and procedures.
• Maintain excellent grooming and personal conduct according to RCC standards.
• Acknowledge, greet, and converse (in a friendly, courteous, and professional manner) with customers who play at or approach assigned games.
• Interact with department and RCC employees in a professional and positive manner to foster good rapport, promote team spirit, and ensure effective two-way and cross‑culture communications.
• Sustain a courteous attitude and pleasant demeanor in all relations including guests and colleagues
• Abide by all company policies of RCC.
• Other duties as assigned

WORKING ENVIRONMENT

Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals. High volume direct public contact.

DISCLAIMER AND CONDITIONS OF EMPLOYMENT

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All Running Creek Casino employees are responsible to ensure that their designated operations are in compliance with Running Creek Casino policies, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with Running Creek Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing a three-month introductory period. Candidates for this position will be required to have dependable transportation available to them without notice.

Native American Preference will apply in accordance with Tribal policies

Qualifications

Knowledge and Certification

Required:

• High school diploma or GED required
• At least 21 years of age
• 1 year previous dealing experience or completion of dealing course
• Working knowledge of the Gaming Industry and the laws and regulations governing gaming operations

Skills

Required:

• Strong written communication skills
• Strong verbal communication skills
• Customer service, interpersonal and teamwork skills necessary to maintain quality service delivery
• Accurate and detail-oriented
• Strong problem solving skills
• Basic Math skills (addition, subtraction, multiplication and division, ability to demonstrate proficiency)

Abilities

Required:

• Ability to maintain high confidentiality
• Ability to independently manage multiple tasks in a professional manner
• Ability to work independently with minimal supervision
• Ability to deal all table games offered

PHYSICAL DEMANDS

Must be able to communicate using written, oral and computer methods. Must be able to stand and exert fast-paced mobility for periods in excess of 8 hours. Must be to sit for long periods of time. Must have manual dexterity and ability to use repetitive wrist motions.