Cage Cashier

Running Creek Casino; Upper Lake (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Running Creek Casino in Upper Lake, CA is seeking a Cage Cashier to handle a variety of transactions, balance the cage bank, and complete paperwork for regulatory compliance. The role requires a High School Diploma or GED, at least 21 years old, and cash handling experience.

Responsibilities include ticket redemptions, money exchanges, and maintaining a secure, organized cage area while upholding privacy and customer service standards in a busy casino environment.

Qualifications

• High school diploma or GED required.
• At least 1 year cash handling experience.
• Must be 21+ years old.
• Strong customer service and communication skills.

Responsibilities

• Balance imprest bank at shift start and end.
• Complete currency transaction reporting paperwork.
• Process ticket redemptions, cash advances, and chip exchanges.
• Maintain confidentiality and neat cage area.
• Assist with kiosk drop and issue receipts.
• Follow regulatory, casino, and company policies.

Skills

Cash handling

Customer service

Attention to detail

Teamwork

Flexibility

Physical stamina

Education

High School Diploma or GED

Tools

Excel

Microsoft Office

Job description

Job DetailsJob Location: Running Creek Casino - Upper Lake, CA 95485Education Level: High School Diploma or GEDSalary Range: $16.00 - $18.00 HourlyTravel Percentage: NoneJob Category: Casino

Running Creek Casino has been offering guests a full-service gaming destination in a vineyard setting along the historic Highway 20 corridor of Upper Lake, California since 2012. We take extreme pride in guest service, gaming experiences, and hospitality in our community. We are known for providing satisfying career opportunities in a remote location where opportunities are limited.

Join our team today and become a greater part of the community! We are seeking a Cage Cashier to be responsible for carrying out a variety of transactions in a casino and handling any required paperwork. Those who work in the cash cage exchange tickets and chips for cash, cash checks, and process credit card advances. In addition, cashiers must balance their bank at the end of each shift.

Specifically, you will:

• For designated imprest bank, at beginning and end of each shift, cashier counts down and balances amounts to the imprest balances. Completes and signs associated accountability forms.
• Has knowledge of federal cash reporting requirements and completes the necessary paper work to comply with federal currency transaction reporting requirements (Title 31 to be renewed annually).
• Team member window duties include but are not limited to conducting customer even money exchanges, ticket redemptions, credit card advances, exchanges chips for cash and completes jackpot transactions.
• Maintains high level of customer confidentiality at all times.
• Maintains the cage and/or main bank area in a neat and orderly manner at all times.
• Helps assist with kiosk “drop” by separating the contents of the B.V, such as tickets and money.
• Will accurately add the tickets in a ten key calculator and provide a receipt.
• Will issue satellite banks to other departments.
• All other job duties as assigned by supervisor.
• Adheres to all regulatory, departmental, and casino policies and procedures, and to the MICS.
• Must adhere to the safety rules and regulations of the Running Creek Casino and of the Finance department.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies and procedures of the Running Creek Casino and of the Hospitality Services department.

WORKING ENVIRONMENT

Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Extensive computer use. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals. High volume direct public contact.

DISCLAIMER AND CONDITIONS OF EMPLOYMENT

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All Running Creek Casino employees are responsible to ensure that their designated operations are in compliance with Casino policies, MICS, Tribal policies, State compact and Tribal gaming regulations. Conditions of employment with the Running Creek Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing a three-month introductory period. Candidates for this position will be required to have dependable transportation available to them.

Native American Preference will apply in accordance with Tribal policies

QualificationsQUALIFICATIONS:

Education and Experience:

Possession of a high school diploma or general equivalency diploma (G.E.D) ability to successfully perform the essential duties of the job listed above.

Required:

• At least 21 years of age
• 1 year cash handling experience of large sums of money (minimum amount of $15,000) and six (6) months customer service experience.

Preferred:

• Working knowledge of the Gaming Industry and the laws and regulations governing gaming operation

Skills

Required:

• Basic computer skills; Excel, Microsoft Office (ability to demonstrate proficiency)
• Strong organizational skills
• Strong written communication skills
• Strong verbal communication skills
• Customer service, interpersonal and teamwork skills necessary to maintain quality service delivery
• Accurate and detail-oriented
• Strong problem solving skills
• Physical condition allowing prolonged period of standing
• Must be able to get along with co-workers and work as a team
• Must be willing to work a flexible schedule (all shifts) including holidays and weekends

Abilities

Required:

• Ability to maintain high confidentiality
• Ability to independently manage multiple tasks in a professional manner
• Ability to work independently with minimal supervision
• Ability to work cooperatively with all departments
• Ability to manage extensive amounts of paper work
• Ability to operate most office equipment (computer, fax, copier, etc.)
• Ability to independently lift up to 50 pounds routinely
• Ability to count large sums of money accurately
• Ability to process mathematical functions

PHYSICAL DEMANDS

Must be able to stand and exert fast-paced mobility for periods of up to 8 hours. Must be able to stand for long periods of time. Must have a good sense of balance, and be able to bend and kneel. Must be able to push, pull and grasp objects. Must have manual dexterity necessary to count money and chips. Must be able to perform repetitive hand and wrist motions. Must possess strength to lift and move materials and equipment weighing up to 50; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Must be available for regular standby assignments and work emergency overtime as required.