Table Games Operations Supervisor

Infor; Temecula (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Pechanga Resort Casino is seeking a Table Games Floor Person to preserve the integrity and orderly operation of table games. You will oversee dealers, ensure service excellence, and uphold all rules and regulations.

Ideal candidates have supervisory experience, knowledge of blackjack and baccarat, and the ability to train and coach staff while maintaining high standards of guest service.

Qualifications

• Experience in a Table Games supervisory role is required.
• Thorough knowledge of blackjack, baccarat and at least one other game.
• Combination of education and experience to perform duties effectively.
• Must qualify to obtain and maintain a class “A” gaming license.

Responsibilities

• Create an entertaining, service-focused environment while upholding standards.
• Supervise, coach, and direct dealers in table games operations and procedures.
• Monitor activities for adherence to casino rules and government regulations.
• Protect integrity of games, currency, chips and cards with vigilance.
• Assist in interviewing and hiring dealers and in disciplinary actions.
• Maintain performance records and journal team member performance.
• Track play, wagering, wins/losses, and daily pit operations.
• Coordinate with departments to ensure smooth operations and communication.
• Provide ongoing training and leadership to dealers and staff.
• Maintain grooming and professional conduct per company standards.

Skills

Communication skills

Math skills

Reasoning ability

Leadership skills

Staff management

Game protection

Interpersonal skills

Tech adaptability

Computer skills

Work flexibility

Education

High School Diploma or GED

Some college

Job description

Pechanga Resort Casino is seeking a Table Games Floor Person to preserve the integrity and orderly operation of table games. You will oversee dealers, ensure service excellence, and uphold all rules and regulations.

Ideal candidates have supervisory experience, knowledge of blackjack and baccarat, and the ability to train and coach staff while maintaining high standards of guest service.