Table Games Lead - Elevate Customer Experience & Operations

ViziRecruiter,LLC.; Northern (KY); Hybrid; USD 32,000 - 60,000; Full time

Job summary

Hollywood Casino & Hotel in Kentucky offers full-time or part-time opportunities for table game dealers. You'll provide accurate dealing at your assigned table, follow established game procedures for Blackjack, Craps, Roulette, Poker, and Baccarat, and deliver prompt, courteous service.

This role requires at least 21, the ability to work nights, weekends, holidays, and overtime, plus strong English communication and interpersonal skills.

Qualifications

• Must have fluent English and strong verbal communication.
• Excellent customer service and interpersonal skills.
• Ability to work nights, weekends, and overtime.
• Proactive and energetic with ability to handle payoffs.

Responsibilities

• Provides accurate and efficient dealing at assigned table game.
• Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and variations.
• Provides prompt, courteous, and accurate dealing at assigned table(s).
• Maintains game security and protects company assets at all times.
• Assists customers in understanding the rules and ensures adherence to policies and standards.

Skills

Verbal communication

Customer service

Interpersonal skills

Team collaboration

Payoff calculations

Education

High School Diploma or equivalent

Job description

Hollywood Casino & Hotel in Kentucky offers full-time or part-time opportunities for table game dealers. You'll provide accurate dealing at your assigned table, follow established game procedures for Blackjack, Craps, Roulette, Poker, and Baccarat, and deliver prompt, courteous service.

This role requires at least 21, the ability to work nights, weekends, holidays, and overtime, plus strong English communication and interpersonal skills.