Table Games Lead Dealer & Supervisor (Dual-Rate)

Inn of the Mountain Gods; Mescalero (NM); On-site; USD 21,000 - 30,000; Full time

Job summary

Ultipro in Mescalero, NM seeks a Table Games Dual Rate Dealer to conduct gambling games such as dice, roulette, or cards, deal assigned table games, and pass a craps audition. This is a dual floor supervisor position.

The role emphasizes guest service, adherence to regulatory procedures, and maintaining a clean, secure gaming area. Candidates should be prepared to work at the casino and meet hospitality and performance standards.

Responsibilities

• Deals table games and ensures adherence to all regulatory, departmental, and casino policies and procedures and to the Internal Control Structure (ICS).
• Assists with or completes customer buy-in transactions and fills/credits on the table games.
• Maintains a clean and neat chip rack; educates players on rules and procedures of the table games.
• Responds to guest questions and complaints in a prompt, professional, and friendly manner.
• Keeps supervisors informed about game mistakes, misdeals, and irregularities.
• Performs required attendance and adheres to company policies during marketing events and concerts.

Education

High school diploma or GED, and relevant training, or six months to one year related experience in a customer service environment and/ or training; or equivalent combination of education and experience may be substituted.

Job description

Ultipro in Mescalero, NM seeks a Table Games Dual Rate Dealer to conduct gambling games such as dice, roulette, or cards, deal assigned table games, and pass a craps audition. This is a dual floor supervisor position.

The role emphasizes guest service, adherence to regulatory procedures, and maintaining a clean, secure gaming area. Candidates should be prepared to work at the casino and meet hospitality and performance standards.