Table Games Floor Supervisor & Lead Dealer

Oxford Casino Hotel; Oxford (ME); On-site; USD 36,000 - 40,000; Full time

Job summary

Oxford Casino Hotel in Oxford, ME seeks a Dealer/DR Floor Supervisor to oversee pit operations, supervise dealers, and ensure top-tier guest service. The role requires dealing expertise, strict adherence to gaming regulations, and the ability to monitor for irregular activity while maintaining game integrity and payouts.

This full-time position emphasizes safety, compliance, and customer satisfaction on the casino floor.

Qualifications

• Must have two years of multi-game dealing experience.
• Must be Title 31 and Problem Gambling certified.
• Excellent customer service and communication skills.

Responsibilities

• Supervise a pit or section containing one or more games to ensure service standards and game integrity.
• Monitor games for irregular activity and report to Shift Manager.
• Direct and assist dealers on designated games and ensure compliance with internal controls.
• Maintain proper table bank, handle cash transactions, and pay winning bets per house rules.
• Deliver outstanding guest service and collaborate with casino staff to maintain cleanliness and security.

Skills

Dealing experience

Customer service

Security awareness

Observation skills

Basic math

Education

Table games certification

Title 31 certification

Job description

Oxford Casino Hotel in Oxford, ME seeks a Dealer/DR Floor Supervisor to oversee pit operations, supervise dealers, and ensure top-tier guest service. The role requires dealing expertise, strict adherence to gaming regulations, and the ability to monitor for irregular activity while maintaining game integrity and payouts.

This full-time position emphasizes safety, compliance, and customer satisfaction on the casino floor.