Casino Floor Lead: Pit & Games Supervisor

Oxford Casino Hotel; Oxford (ME); On-site; USD 39,000 - 48,000; Full time

Job summary

Oxford Casino Hotel in Oxford, ME, is seeking a Floor Supervisor to oversee a pit and ensure high standards of service and game integrity. You will manage dealers, monitor activity, and maintain accurate game operations across assigned tables.

The role requires knowledge of table games, two years of dealing experience, and strong customer service. This on-site position offers a pay range of $28.00–$35.00 per hour and compliance with internal controls.

Qualifications

• Must be certified on all table games assigned.
• Must have Title 31 and Problem Gambling certifications and attend annual training.
• Ability to walk and stand for extended periods.
• Excellent customer service and verbal communication skills.

Responsibilities

• Oversee gaming service activities for a designated pit to ensure service standards.
• Safeguard company assets and direct dealers on designated games.
• Monitor for irregular activity and report to Shift Manager.
• Maintain awareness of game status, players, and dealer performance; intervene when needed.
• Ensure compliance with Table Games Department policies and procedures.

Skills

Multi-game dealing

Excellent customer service

Verbal communication

Cheating detection

Education

Table games certification

Title 31 certification

Problem Gambling certification

Tools

Computer proficiency

Casino surveillance awareness

Job description

Oxford Casino Hotel in Oxford, ME, is seeking a Floor Supervisor to oversee a pit and ensure high standards of service and game integrity. You will manage dealers, monitor activity, and maintain accurate game operations across assigned tables.

The role requires knowledge of table games, two years of dealing experience, and strong customer service. This on-site position offers a pay range of $28.00–$35.00 per hour and compliance with internal controls.