Table Games Floor Supervisor & Dealer Lead

Oxford Casino Hotel; Oxford (ME); On-site; USD 36,000 - 40,000; Full time

Job summary

Oxford Casino Hotel is seeking a Dealer/DR Floor Supervisor to oversee pit operations, supervise dealers, and ensure top‑tier customer service while maintaining game integrity in Oxford, Maine. The role requires expertise in dealing multiple table games and adherence to internal controls and gaming regulations.

Responsibilities include asset protection, observing for irregular activity, maintaining table banks, and ensuring compliance with all policies.

Qualifications

• Must be certified on all table games assigned.
• Proficient in dealing all core games with accuracy.
• Ability to count and payoff accurately; strong math skills.

Responsibilities

• Safeguards company assets, directs dealers on designated games.
• Oversees and reports any unusual occurrences to the Shift Manager.
• Maintain constant awareness of activities of all games to observe for irregular activity.
• Maintain awareness of game status, player limits, and dealer performance.
• Control and direct games in progress; ensure compliance with policies and procedures.
• Change gaming supplies when needed; ensure table integrity.
• Deliver high standards of customer courtesy on every game.

Skills

Table games knowledge

Dealing proficiency

Customer service

Cheating detection

Education

Title 31 certification

Problem Gambling certification

Job description

Oxford Casino Hotel is seeking a Dealer/DR Floor Supervisor to oversee pit operations, supervise dealers, and ensure top‑tier customer service while maintaining game integrity in Oxford, Maine. The role requires expertise in dealing multiple table games and adherence to internal controls and gaming regulations.

Responsibilities include asset protection, observing for irregular activity, maintaining table banks, and ensuring compliance with all policies.