Pit Floor Supervisor - Table Games & Team Lead

Churchill Downs Incorporated; Oxford (ME); On-site; USD 39,000 - 48,000; Full time

Job summary

Oxford Casino Hotel, located in Oxford, Maine, is part of Churchill Downs Incorporated. This role oversees a pit to ensure high‑quality customer service and the integrity of games in accordance with corporate standards.

The incumbent will monitor dealers, respond to unusual activity, and uphold compliance with internal controls while maintaining safety and cleanliness on the casino floor.

Qualifications

• Must have comprehensive knowledge and be able to be certified on all table games assigned.
• Must be Title 31 and Problem Gambling certified, and attend annual training.
• Must have the ability to walk and stand for extended periods of time.

Responsibilities

• Supervise and control an assigned pit to ensure customer service and game integrity.
• Observe games and dealers, monitor activity for irregularities and respond to incidents.
• Maintain awareness of player data, limits, gains/losses, and dealer performance.
• Ensure compliance with Table Games Department policies and internal controls.
• Maintain proper table bank through fills and credits.
• Perform duties to ensure cleanliness and daily operations on the casino floor.

Skills

Customer Service

Verbal Communication

Observation

Multi‑game Dealing

Computer Literacy

Title 31 Certification

Problem Gambling Certification

Job description

Oxford Casino Hotel, located in Oxford, Maine, is part of Churchill Downs Incorporated. This role oversees a pit to ensure high‑quality customer service and the integrity of games in accordance with corporate standards.

The incumbent will monitor dealers, respond to unusual activity, and uphold compliance with internal controls while maintaining safety and cleanliness on the casino floor.