Table Games Dealer & Pit Supervisor

Churchill Downs Incorporated; Maine; On-site; USD 36,000 - 40,000; Full time

Job summary

Oxford Casino Hotel in Oxford, Maine, operated by Churchill Downs Incorporated, seeks an experienced table game supervisor to ensure service quality and game integrity. You will supervise a pit, deal multiple games, monitor play, and enforce internal controls while delivering outstanding guest service.

The role requires knowledge of game procedures, regulatory compliance, and the ability to train dealers. A minimum of two years dealing experience and strong customer skills are essential; salary

Qualifications

• Minimum two years multi-game dealing experience.
• Ability to deal all core table games.
• Knowledge of game rules and internal controls.
• Excellent customer service and communication.

Responsibilities

• Assume overall responsibility and be able to answer specific questions regarding gaming service activities for a designated area or pit.
• Safeguards company assets, directs dealers on designated games.
• Oversees and reports any unusual occurrences to the Shift Manager.
• Maintain constant awareness of activities of all games in assigned locations to observe and act appropriately.
• Maintain awareness of how each game stands with respect to player limits, gains/losses, and dealer performance.
• Control and direct games in progress by monitoring and providing assistance and dealer correction.
• Ensure that dealers are in compliance with Department policies and procedures.
• Oversee high standards of customer courtesy on each game and collaborate with casino staff.
• Perform assigned Table Games Department activities in accordance with procedures and internal controls.
• Deliver outstanding guest service at all times.

Skills

Customer service

Verbal communication

Multigame dealing

Compliance knowledge

Auditing & security awareness

Education

Title 31 Certification

Problem Gambling Certification

Job description

Oxford Casino Hotel in Oxford, Maine, operated by Churchill Downs Incorporated, seeks an experienced table game supervisor to ensure service quality and game integrity. You will supervise a pit, deal multiple games, monitor play, and enforce internal controls while delivering outstanding guest service.

The role requires knowledge of game procedures, regulatory compliance, and the ability to train dealers. A minimum of two years dealing experience and strong customer skills are essential; salary