Table Games Floor Lead - Guest Experience & Compliance

Silverton Casino, LLC

Las Vegas (NV)

On-site

USD 48,000 - 70,000

Full time

11 days ago

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Job summary

Silverton Casino, LLC in Las Vegas, NV 89139 is seeking a Table Games Floor Supervisor. You will observe all games, players, and dealers to ensure accuracy and protect the Table Games department.

Responsibilities include enforcing policies, maintaining game pace, and providing exceptional guest service while training staff and tracking player activity in a compliant, professional manner.

Qualifications

  • Must be able to perform simple math.
  • Must have knowledge of all games supervised.

Responsibilities

  • Observe and monitor table games to ensure accuracy and protection of the department.
  • Maintain high quality guest service and a positive attitude with guests and team members.
  • Enforce table game policies and procedures while ensuring excellent guest service.
  • Apply knowledge of dealing procedures and house rules to preserve game security and integrity.
  • Verify bankrolls from previous shifts to ensure accuracy and monitor game pace.
  • Provide training and evaluation to subordinate team members in a fair and equitable manner.
  • Track player actions such as buy-ins, length of play, win/loss, and average bet.
  • Communicate pertinent information to management in a timely and responsible manner.

Skills

Simple math
Knowledge of table games

Tools

CMS
PitBoss
Super-PlayMate
New Wave

Job description

Silverton Casino, LLC in Las Vegas, NV 89139 is seeking a Table Games Floor Supervisor. You will observe all games, players, and dealers to ensure accuracy and protect the Table Games department.

Responsibilities include enforcing policies, maintaining game pace, and providing exceptional guest service while training staff and tracking player activity in a compliant, professional manner.

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