Table Games Dealer Trainee - Table Games Operations

Hard Rock Hotel Cancun; Northern (KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Paid Time Off

Annual Bonus

Job summary

Hard Rock Casino Tejon is seeking a Dealer School Trainee to learn dealing a variety of table games while delivering exceptional guest service. You will participate in mandatory training and study the regulations governing casino play to ensure compliance.

The ideal candidate has a solid customer-service mindset, strong verbal communication, and the ability to stay composed in a lively gaming environment. This on-site role requires flexibility, adherence to policies, and readiness to obtain

Qualifications

• High School diploma required.
• Must be 21+ and able to obtain Indiana Gaming Commission license.
• Excellent customer service and interpersonal skills.
• Ability to stand for long periods and work flexible hours.

Responsibilities

• Deal an assigned table game according to policy and procedures.
• Attend all mandatory training for games offered at the property.
• Ensure accurate payouts and maintain guest satisfaction.
• Adhere to Hard Rock compliance and regulatory requirements.

Skills

Verbal communication

Customer service

Interpersonal skills

Gaming equipment operation

Education

High School diploma

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description: TABLE GAMES - DEALER SCHOOL TRAINEE

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Hard Rock Casino Tejon can feel more like play than work. Our Commitment to Service: We don’t have customers, we have Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

Benefits & Perks

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurance, 401K, Paid Time Off, Annual Bonus Opportunity & much more!

RESPONSIBILITIES

• This position is responsible for dealing an assigned game in accordance with established policy and procedures. This position is also responsible for attending all mandatory training for games offered at the Hard Rock property.

ESSENTIAL FUNCTIONS

• Responsible for customer satisfaction and enjoyment on a particular assigned table game.
• Conducts assigned game with respect to Hard Rock Compliance and regulations and procedures.
• Must be able to add and subtract numbers to ensure payouts are made quickly and accurately.
• Ability to use gaming equipment.
• Responsible to successfully learn how to perform the act of dealing table games while performing excellent guest service.
• Must have strong verbal communications skills and maintain a high level of confidentiality and professionalism.
• Must have excellent customer service and interpersonal skills.
• Must be able to attend all training sessions.
• Must be able to successfully pass the final audition.
• Must adhere to all company policies, procedures and Indiana Gaming Commission regulations.
• Must be 21 years of age.
• High School diploma required.
• Must be able to work any shift, weekends, holidays and overtime if needed.
• Must have the ability to withstand noisy and smoke filled environments.
• Must be able to obtain and maintain an Indiana Gaming Commission license.
• Must be able to stand in a stationary position 80% of assigned shift (80 minutes on / 20 minutes off) including the ability to bend/turn torso 90 degrees and have continuous movement of arms, shoulders and wrists.
• Must be able to stand 90% of shift, walk 10% of shift.

Employment Process

Hard Rock employment process requires candidates to obtain gaming licensure by successfully completing a background check, prior to beginning employment. The background check may include, but is not limited to: Credit Check Criminal Background Check.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!