Table Games Dealer

ViziRecruiter,LLC.; Grantville (PA); On-site; USD 25,000 - 33,000; Full time

Job summary

PENN Entertainment in Grantville, PA is seeking a casino dealer to provide fast, flawless service to players and maintain rapport while handling table games.

You will learn game rules, comply with regulations, and support guest experience across the floor. The role requires a high school diploma and dealer school completion, with strong communication and confidentiality; shifts including nights and weekends are common.

Qualifications

• High School Diploma or equivalent required.
• Completion of Dealers School or equivalent experience.
• Strong verbal communication and guest-service mindset.
• Ability to maintain strict confidentiality and integrity.

Responsibilities

• Provides fast, flawless, personalized service to players.
• Builds and maintains rapport with guests at the table.
• Maintains knowledge of all aspects of dealt games.
• Complies with state gaming regulations and internal controls.
• Conducts assigned game according to procedure.
• Ensures payout accuracy and table fills/credits as needed.
• Opens and closes tables following established guidelines.
• Maintains confidentiality in all company matters.

Skills

Verbal communication

Confidentiality

Customer service

Team collaboration

High energy

Education

High School Diploma or equivalent

Dealers School completion

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus - may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Provides fast, flawless, personalized service to players.
• Consistently builds and maintains rapport with guests.
• Maintains knowledge of all aspects of the games dealt.
• Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.
• Conducts assigned game according to procedure.
• Ensures appropriate game protection.
• Ensures appropriate game pace for all players.
• Responsible for learning and being familiar with the property's other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.
• Ensures payouts are made quickly and accurately.
• Fills and credits tables by verification of cheques.
• Opens and closes tables according to established guidelines and procedures.
• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or equivalent required.
• Completion of Dealers School or six (6) months of experience as a dealer with at least two (2) high-volume, main games (Blackjack, Craps, Roulette, etc.) required.
• Must have strong verbal communication skills.
• Ability to maintain a high level of confidentiality and professionalism.
• Knowledgeable of applicable state gaming laws and regulations.
• Must have excellent customer service and interpersonal skills.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail-oriented.
• Able to add, subtract, multiply, and divide accurately to figure payoffs.
• Ability to work any shift or hours, including nights, weekends, holidays, and overtime.