Table Games Dealer Dual Rate Supervisor

PENN Entertainment, Inc.; Kansas City (KS); On-site; USD 55,000 - 75,000; Full time

Job summary

PENN Entertainment, Inc. in Kansas City seeks a Table Games Supervisor to lead dealers, ensure game integrity, and maintain regulatory compliance. You will drive staff development and ensure high standards of guest service while protecting assets.

The role requires strong knowledge of table games, proficiency with Microsoft Office, and the ability to understand budgeting and P&L statements. This is a full-time, on-site position.

Qualifications

• High school diploma or equivalent required.
• Two years or more experience in table games dealing preferred.
• Proficient in Microsoft applications.
• Ability to learn and understand Budget and P&L statements.

Responsibilities

• Drive improved results through staff development and training programs.
• Provide visible leadership in gaming operation areas.
• Ensure compliance with Title 31 requirements and processes.
• Responsible for the overall integrity of daily operations.
• Protect and preserve company assets and ensure safety.

Skills

Table games dealing

Microsoft Office

Budget & P&L understanding

Education

High school diploma or equivalent

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Drive improved results through staff development and training programs.
• Provide visible leadership in gaming operation areas.
• Ensure compliance with Title 31 requirements and processes.
• Responsible for the overall integrity of daily operations.
• Present oneself as a credit to the Company and encourages others to do the same.
• Maintain a strong working knowledge of all rules, regulations, procedures, and payouts of all games. Provide feedback as appropriate to Table Games Dealers regarding opportunities for skill development and professional advancement.
• Supervise, coach, instruct and direct Table Games Dealers in proper procedures of all aspects of table games operations.
• Handle player service issues as needed.
• Protect the integrity of all table games.
• Administer disciplinary or corrective action, and monitor post-disciplinary performance of team members.
• Track patrons’ play.
• Develop, implement, and present departmental training programs from time to time as assigned, including but not limited to, organizing and conducting instructional classes designed to develop professional dealing skills.
• Recommend, schedule, and conduct training activities.
• Protect and preserve the assets of the company.
• Provide for the safety of team members including keeping areas clean and free of safety hazards, debris, and litter, and performing all job duties in a safe and responsible manner.
• Meet property and department appearance and grooming requirements.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High school diploma or equivalent
• Two years or more experience in table games dealing preferred
• Must be proficient in Microsoft applications
• Ability to learn and understand Budget and P&L Statements