Table Games Dealer — Tips on a Fast-Paced Floor

Bally’s Corporation; Atlantic City (NJ); Sur place; USD 9 600 - 17 000; Plein temps

Résumé du poste

Bally's Corporation in Atlantic City, NJ is seeking a Dealer to conduct assigned games and maintain the pace of play while delivering outstanding guest service on the casino floor.

You'll work with other Dealers on shared games (Craps), inform supervisors of unusual activity, and ensure correct chip handling after credit procedures. Fluency in English and prior dealing experience or Dealer School training are required.

Qualifications

• Prior dealing experience or training at Dealer School.
• Skills required for games.

Responsabilités

• Conducts assigned game according to procedure.
• Cooperates with other Dealers when assigned to the same game (Craps).
• Controls pace of the game.
• Informs the Supervisor Casino Games of any request or unusual play.
• Issues to customers the proper amount of gaming chips after completion of the credit authorization procedures.
• Must be able to stand for extended periods of time.
• Bending mobility required.
• Must be able to speak fluently and understand English.
• Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
• Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates guest’s wins.
• Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Follows Bally’s established service standards
• Checks for satisfaction and effectively resolves service breakdowns when they exist.
• Provides a warm farewell and thanks guests for visiting.
• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Connaissances

Customer service

English fluency

Ability to stand long shifts

Formation

Dealer School training

Description du poste

Bally's Corporation in Atlantic City, NJ is seeking a Dealer to conduct assigned games and maintain the pace of play while delivering outstanding guest service on the casino floor.

You'll work with other Dealers on shared games (Craps), inform supervisors of unusual activity, and ensure correct chip handling after credit procedures. Fluency in English and prior dealing experience or Dealer School training are required.