Table Games Dealer School

Hard Rock Casino Northern Indiana; Gary (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Paid Time Off

Annual Bonus Opportunity

Job summary

Hard Rock Casino Northern Indiana seeks a Dealer School Trainee to learn dealing table games and deliver guest-focused service. You will participate in mandatory training and demonstrate accuracy in payouts while adhering to policy and regulatory guidelines.

Ideal candidates hold a high school diploma, are at least 21, and can obtain an Indiana Gaming Commission license. This on-site role offers a path to casino operations with competitive benefits and growth possibilities.

Qualifications

• Must have strong verbal communications skills and maintain confidentiality and professionalism.
• Excellent customer service and interpersonal skills expected.
• High school diploma required and ability to obtain the gaming license.

Responsibilities

• Deal an assigned table game following policy and procedures.
• Attend all mandatory training for games offered at the property.
• Maintain guest satisfaction with professional service and compliance.
• Adhere to Indiana Gaming Commission regulations and company policies.

Skills

Verbal communication

Customer service

Confidentiality

Interpersonal skills

Professionalism

Education

High School diploma

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefitsJob Description:TABLE GAMES - DEALER SCHOOL TRAINEEWhether you want to make your debut or go back on tour after a long hiatus, starting a career at Hard Rock Northern Indiana can feel more like play than work.Our Commitment to Service:We don’t have customers, we have Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.Benefits & Perks:We offer rockin' benefits that include Medical, Dental, Vision & Life Insurance, 401K, Paid Time Off, Annual Bonus Opportunity & much more!RESPONSIBILITIES:This position is responsible for dealing an assigned game in accordance with established policy and procedures. This position is also responsible for attending all mandatory training for games offered at the Hard Rock property.ESSENTIAL FUNCTIONS:(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)Responsible for customer satisfaction and enjoyment on a particular assigned table game.Conducts assigned game with respect to Hard Rock Compliance and regulations and procedures.Must be able to add and subtract numbers to ensure payouts are made quickly and accurately.Ability to use gaming equipment.Responsible to successfully learn how to perform the act of dealing table games while performing excellent guest service.Must have strong verbal communications skills and maintain a high level of confidentiality and professionalism.Must have excellent customer service and interpersonal skills.Must be able to attend all training sessions.Must be able to successfully pass the final audition.Must adhere to all company policies, procedures and Indiana Gaming Commission regulations.Must be 21 years of age.High School diploma required.Must be able to work any shift, weekends, holidays and overtime if needed.Must have the ability to withstand noisy and smoke filled environments.Must be able to obtain and maintain an Indiana Gaming Commission license.Must be able to stand in a stationary position 80% of assigned shift (80 minutes on / 20 minutes off) including the ability to bend/turn torso 90 degrees and have continuous movement of arms, shoulders and wrists.Must be able to stand 90% of shift, walk 10% of shift.Employment Process:Hard Rock employment process requires candidates to obtain gaming licensure by successfully completing a background check, prior to beginning employment. The background check may include, but is not limited to:Credit CheckCriminal Background CheckDrug ScreenDisclaimer:This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).