Table Games Dealer

165 Hard Rock Casino Northern Indiana, LLC; Gary (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Hard Rock Northern Indiana Casino is seeking a dedicated team member to support pit operations and guest service. You will help manage table games, ensure game integrity, and protect company assets while delivering exceptional guest experiences.

You must be 21+, pass background and drug screens, and hold the required licenses. Prior gaming experience is preferred, with strong communication and mentoring skills for staff development.

Qualifications

• High School Diploma required.
• Must obtain and maintain licenses/certifications per Indiana Gaming Commission.
• Must successfully pass background check and drug screening.
• Must be twenty-one (21) years of age.
• Prior experience in the Gaming industry preferred.

Responsibilities

• Creates an atmosphere that induces guests to choose Hard Rock Northern Indiana Casino for gaming entertainment.
• Actively builds and retains guest relations and mentors team members to provide superior guest service.
• Operates and conducts table games according to procedure during assigned shift.
• Provides game security and protects assets by facing games and recreating bets when needed.
• Handles all monies accurately in games, including bankrolls, payoffs, and bets.
• Verbalizes all aspects of the game and answers questions about other games and the property.
• Attends seminars when needed.

Skills

Guest relations

Table games

Cash handling

Verbal communication

Team mentoring

Education

High School Diploma

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

POSITION SUMMARY: Under the direction of the Pit Manager, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for the delivery of Customer Service standards, while maintaining the integrity of the games.

ESSENTIAL FUNCTIONS

• Creates an atmosphere that induces guests to make Hard Rock Northern Indiana Casino their choice for gaming entertainment
• Responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service
• Operates and conducts table games according to procedure during assigned shift
• Provides game security and protects Company assets by facing games at all times and being able to recreate bets/situations when necessary
• Responsible for handling all monies (bankrolls, payoffs, come and prop bets, making change and check handling) accurately in games
• Able to verbalize all aspects of the game including answering questions in regards to other games and the property

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed

EDUCATION AND /OR EXPERIENCE REQUIREMENTS

High School Diploma required

ADDITIONAL REQUIREMENTS

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission
• Must successfully pass background check
• Must successfully pass drug screening
• Must be twenty-one (21) years of age
• Prior experience in the Gaming industry strongly preferred

KNOWLEDGE OF:

• Pertinent federal, state, and local laws, codes, and regulations
• Hard Rock operations
• Policies and procedures as well as knowledge of and ability to identify various cheating techniques

ABILITY TO:

• Calculate figures and create and manipulate spreadsheets to produce reports
• Effectively present information and respond to questions from groups of managers, clients, customers and the general public
• Solve practical problems and deal with a variety of situations
• Be flexible to work varying shifts and time schedules as needed

The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!