Table Games Dealer - Experience Required

Seminole Casino Hotel Immokalee; Immokalee (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

A gaming establishment in Florida seeks a Dealer responsible for dealing assigned games and ensuring customer satisfaction. The ideal candidate will provide exceptional service and comply with gaming regulations. Responsibilities include managing cash, explaining games, and maintaining gaming standards. Candidates must be prepared for a fast-paced environment, flexible scheduling, and are required to pass a background check for gaming licensure.

Qualifications

• Ability to stand and walk frequently during shift.
• Capable of lifting or moving up to 50 pounds.
• Visual abilities including close and distance perception.

Responsibilities

• Provide superior customer service and handle difficult customers.
• Explain various games to gaming patrons.
• Maintain proper handling and accounting of cash and property.

Skills

Customer service skills

Technical skills in dealing

Strong communication skills

Ability to handle difficult customers

Job description

We offer a comprehensive benefits package that supports the health, future planning, and work‑life balance of our team members.

Job Summary

Responsibilities include, but are not limited to, performing the functions of a Dealer on an assigned shift. The candidate is responsible for dealing an assigned game in accordance with established policy and procedures, conducting the game in compliance with Seminole Gaming’s regulations, and ensuring customer satisfaction and enjoyment at the assigned table.

Essential Job Functions

• Provides superior customer service, positively influencing interactions with customers and coworkers and handling difficult customers with resilience.
• Delivers prompt, accurate, and courteous service to players while maintaining high technical skill in dealing and adhering to standard policies and procedures.
• Explains various games to gaming patrons as requested.
• Processes all cash and maintains proper handling and accounting for all property items.
• Maintains familiarity with other gaming and entertainment/service activities to provide accurate information and answers to guests.
• Possesses a deep understanding of all standards, policies, and procedures of the Table Games Department.

Work Environment

• Requires frequent standing, walking, and use of hands to manipulate gaming equipment; may need to lift or move up to 50 pounds.
• Requires visual abilities such as close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
• Job performed in a hectic, fast‑paced, crowded, and noisy casino environment, with exposure to second‑hand smoke and other environmental factors.
• Communicates effectively with guests in English.
• Scheduling includes nights, weekends, and holidays.

EEO Statement

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference is given to members of the Seminole Tribe who meet the job requirements; second preference is given to members of other federally recognized Native American tribes who meet the job requirements.

Required

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations before an offer is extended.

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or require other tasks to be performed when circumstances change, such as emergencies, personnel changes, workload, or technical developments.