Table Games Dealer Apprentice

Hard Rock Hotel & Casino Ottawa; Rockford (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Hard Rock Casino Rockford is seeking a Table Games Dealer-in-training who will learn to deal blackjack and other games while delivering superior guest service. You will help maintain game integrity, handle cash, and uphold security and compliance standards at the table.

The role emphasizes learning through Dealer School and developing strong guest-relations skills, with flexibility to work varying shifts and holidays at the Rockford location.

Qualifications

• High School Diploma required.
• Must be able to learn to deal Blackjack with a high level of proficiency.
• Must be able to successfully pass a timed math test.
• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

Responsibilities

• Learn the functions of a Table Games Dealer.
• Learn the responsibility for dealing an assigned game in accordance with established policy and procedures.
• Learn to create an atmosphere for guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
• Learn to provides game security and protects Company assets by always facing games and being able to recreate bets/situations when necessary.
• Learn to be responsible for handling all monies (bankrolls, payoffs, come and prop bets, making change and check handling) accurately in games.
• Learn to verbalize all aspects of the game including answering questions regarding other games and the property.

Skills

Guest service

Mathematical ability

Flexible schedule

Attention to detail

Education

High School Diploma

Job description

Hard Rock Casino Rockford is seeking a Table Games Dealer-in-training who will learn to deal blackjack and other games while delivering superior guest service. You will help maintain game integrity, handle cash, and uphold security and compliance standards at the table.

The role emphasizes learning through Dealer School and developing strong guest-relations skills, with flexibility to work varying shifts and holidays at the Rockford location.