Table Games Assistant Shift Leader – Elevate Guest Experience

Ocean Casino Resort; Atlantic City (NJ); On-site; USD 65,000 - 73,000; Full time

Benefits offered by this job

Free meal on shift

Training & Development

Paid Time Off

Free Parking

Job summary

Ocean Casino Resort seeks an Assistant Shift Manager, Table Games, to supervise pit, floor, and dealer teams during the shift in Atlantic City. The role ensures efficient operations, guest satisfaction, and adherence to internal controls.

Strong leadership and communication are essential to uphold regulatory standards and service excellence. The candidate will collaborate with finance and marketing, implement policy changes, and respond to guest feedback while maintaining responsible gaming and

Qualifications

• 5+ years of table games management experience.
• Knowledge of trends in table games and technological advances.
• Ability to work at all levels of the organization to optimize operations, revenue, and service goals.
• Excellent leadership, organizational, communication, decision-making and problem solving skills.
• English: speak, read and write.

Responsibilities

• Supervise pit, floor, and dealer team members.
• Ensure hassle-free guest experiences and efficient internal processes.
• Maintain compliance with internal controls and regulatory requirements.
• Uphold standards for responsible gaming and responsible alcohol service.
• Guarantee dealers deliver flawless and friendly service.
• Implement all required policies and procedures.
• Foster integration between table games, finance, and relationship marketing.
• Actively listen to and implement guest and dealer feedback.

Skills

Table games management

Leadership

Operations coordination

Communication

Problem solving

Job description

Ocean Casino Resort seeks an Assistant Shift Manager, Table Games, to supervise pit, floor, and dealer teams during the shift in Atlantic City. The role ensures efficient operations, guest satisfaction, and adherence to internal controls.

Strong leadership and communication are essential to uphold regulatory standards and service excellence. The candidate will collaborate with finance and marketing, implement policy changes, and respond to guest feedback while maintaining responsible gaming and