T.R. McTaggart CSR

Forward Energy; Standish (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Vision insurance

Job summary

T.R. McTaggart in Standish, MI is seeking a Customer Service & Office Support Specialist to join our team. You will enter and process orders, assist the sales team, handle calls, and help keep daily operations running smoothly.

The ideal candidate is organized, personable, detail-oriented, and proficient with Microsoft Office. You’ll learn our internal production software and contribute to a positive customer experience every day.

Qualifications

• Strong customer service skills and ability to multitask.
• Excellent communication and organizational abilities.
• Detail-oriented with proficiency in Microsoft Office.
• willingness to learn new software and systems.

Responsibilities

• Enter and process customer orders accurately
• Edit and update order information as needed
• Assist the sales team with customer support and order coordination
• Answer and direct incoming phone calls
• Perform daily invoicing and data entry
• Manage filing, mailings, and general office organization
• Learn and utilize our internal production software
• Provide excellent service to customers and teammates alike

Skills

Customer service

Communication

Organization

MS Office

Learning aptitude

Teamwork

Tools

Internal production software

Job description

TR MCTAGGART
219 N. FRONT ST.
STANDISH, MI 48658, USA

Description

Are you an organized, outgoing multitasker who thrives on providing exceptional customer service? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we'd love to meet you!

AtT.R. McTaggart, we're more than just a screen printing and embroidery company—we help create memorable experiences for visitors across the country. From resorts and souvenir shops to museums and national parks, chances are you've visited one of our customers and may even own a t-shirt we've produced.

We're currently seeking aCustomer Service & Office Support Specialistto join our team in Standish, Michigan. This role is ideal for a detail-oriented individual who enjoys working with customers, supporting sales efforts, and keeping office operations running smoothly.

What You'll Do:

• Enter and process customer orders accurately
• Edit and update order information as needed
• Assist the sales team with customer support and order coordination
• Answer and direct incoming phone calls
• Perform daily invoicing and data entry
• Manage filing, mailings, and general office organization
• Learn and utilize our internal production software
• Provide excellent service to customers and teammates alike

What We're Looking For:

• Positive, outgoing personality with strong customer service skills
• Excellent communication and organizational abilities
• Strong attention to detail and ability to multitask
• Proficiency in Microsoft Office applications
• Ability to learn new software and systems
• Team-oriented attitude and willingness to help wherever needed

What We Offer:

• Competitive benefits package including:
• 401(k)
• Medical insurance
• Vision insurance
• And more!

If you're ready to join a company that values teamwork, quality, and customer satisfaction, we'd love to hear from you.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.