T-Mobile - Retail Store Manager - Eau Claire, WI

United Wireless; Eau Claire (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, vision, and life保险

Disability coverage and paid time off

Job summary

United Wireless is seeking a Retail Store Manager in Wisconsin to lead store operations, hire and train staff, and ensure an outstanding customer experience. You will oversee scheduling, marketing, asset protection, and team leadership to meet store goals and maintain brand standards.

Successful candidates have 1–3 years in retail sales/management, can stand long hours, and are committed to inclusivity and excellence in a fast-paced environment.

Qualifications

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma, GED, or equivalent.
• 1–3 years of experience in retail sales and sales management, including leadership roles.
• Able to stand for long periods and perform physical tasks as needed.
• Reliable transportation and a flexible schedule.
• We are committed to fostering an inclusive workplace.

Responsibilities

• Drive team performance, customer satisfaction, and store success; provide feedback to employees and assist with customer concerns to ensure a positive brand-aligned experience.
• Oversee staffing, scheduling, marketing, and loss prevention while supporting operational excellence through sales and inventory management.
• Hire passionate individuals, mentor your team, and stay current on products and leadership practices.
• Foster an inclusive environment, focus on performance management, and recognize achievements to meet success metrics while upholding United Wireless policies and procedures.

Skills

Leadership

Customer service

Communication

Team management

Education

High School Diploma or GED

Job description

Job Overview

As a Retail Store Manager, you lead by example, inspire your team to go all in, and empower them to excel in connecting customers to their world. You are responsible for overseeing all aspects of store operations, including hiring, scheduling, training, marketing, asset protection, and team leadership. With a strong understanding of the retail environment, you ensure the store runs smoothly and efficiently while delivering exceptional customer experience. In this role, you serve as the primary point of contact for all store employees, fostering a motivated and high-performing team. Your leadership is key to driving success and achieving store goals.

Key Responsibilities

• Drive team performance, customer satisfaction, and store success; provide feedback to employees and assist with customer concerns to ensure a positive brand-aligned experience.
• Oversee staffing, scheduling, marketing, and loss prevention while supporting operational excellence through sales and inventory management.
• Hire passionate individuals, mentor your team, and stay current on products and leadership practices.
• Foster an inclusive environment, focus on performance management, and recognize achievements to meet success metrics while upholding United Wireless policies and procedures.

Requirements

• Applicants must be at least 18 years old, authorized to work in the United States, and have a high school diploma, GED, or equivalent.
• Reliable transportation and a flexible schedule are required to meet the needs of the role.
• 1–3 years of experience in retail sales and sales management, including leadership roles within a retail environment.
• Ability to stand for long periods and perform physical tasks as needed.
• We are committed to fostering an inclusive workplace; reasonable accommodations can be provided to support individuals with disabilities in performing essential job functions.

Benefits (for full-time employees)

• Health, dental, vision, and life insurance.
• Long-term and short-term disability coverage, along with paid time off to support a healthy work-life balance.

About United Wireless

At United Wireless, we are more than just a retailer—we are a family. Headquartered in Farmington Hills, Michigan and established in 2007, we have grown to over 125 locations in 13 states, making us one of the fastest-growing wireless retailers in the nation. Our success is built on a commitment to excellence, opportunity, and a culture that feels like home. Our core value, #BeTheBestU, drives us to empower our team members to reach their fullest potential, both personally and professionally. As an equal-opportunity employer, we foster an inclusive culture where everyone can grow and succeed. United Wireless is on a mission to continue expanding while maintaining the strong, supportive culture that sets us apart. If you’re looking for a company that values teamwork, growth, and innovation, United Wireless is the place for you!