T Mobile Authorized Retailer Store Manager

GP Mobile LLC.; Capitol Heights (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading retail store as a Retail Store Manager, where you'll lead operations, empower your team, and connect customers to the T-Mobile brand. With opportunities for growth and a competitive salary, this role is perfect for driven individuals looking to excel in a dynamic environment.

Benefits

Commission

401(k)

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Employee discounts

Free uniforms

Qualifications

• 2-4 years of management experience in retail sales required.
• 2-4 years of sales & sales management experience required.

Responsibilities

• Lead store operations including hiring, training, and customer service.
• Monitor sales and inventory while implementing new store initiatives.
• Support team development through training and mentoring.

Skills

Communication

Customer Service

Store Management

Store Operations

Microsoft Office

Education

High School Diploma or GED

Bachelor's degree

Job description

Benefits:

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US!

Seeking candidates with hustle and ambition for unlimited potential.

If you want to earn unlimited commissions in a fun, fast-paced environment, GP Mobile is the place to be!

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

As a Retail Store Manager, you’re ready to lead by example, go All IN, and empower your team to excel in connecting customers to their world.

You will be responsible for all operations of a T-Mobile retail store, including hiring, scheduling, training, marketing, assets prevention, and team leadership. You will be the primary contact for store employees.

Job Responsibilities:

1. Complete observations of store employees’ interactions with customers, including providing feedback for development, training, and coaching, ensuring training completion.
2. Assist with customer-related issues to enhance the customer experience within the T-Mobile brand.
3. Own store success and address all employee needs, including staffing, scheduling, and store functions.
4. Support operational excellence by monitoring sales, inventory, and implementing new store initiatives.
5. Maintain a neat, clean, and organized store environment.
6. Hire passionate employees who are committed to building customer relationships and excited about the T-Mobile brand and digital technology.
7. Support team development through training, mentoring, and recognizing achievements.
8. Lead by example, staying updated on products, services, and leadership practices.
9. Create an inclusive environment supporting team initiatives.
10. Drive operational efficiencies, manage expenses, and achieve financial goals.
11. Invest in team success through performance management and recognition.
12. Ensure employees meet or exceed monthly success metrics and sales goals.

The experience you’ll bring:

• 2 years of wireless retail experience, high volume preferred
• Bachelor’s degree preferred

Knowledge, Skills, and Abilities:

• Communication (Required)
• Microsoft Office (Required)
• Store Management (Required)
• Store Operations (Required)
• Customer Service (Required)

Requirements:

• 2-4 years of management experience in retail sales (Required)
• 2-4 years of sales & sales management experience (Required)
• At least 18 years of age
• Legally authorized to work in the U.S.
• High School Diploma or GED

What’s in it for you:

• Competitive base pay plus commission
• Benefits for part-time and full-time associates
• Medical, dental, and vision benefits
• 401K Plan
• Generous paid time-off programs
• Phone service discounts
• Serious growth potential for your career

#NeverStopGrowing

GP Mobile promotes a culture of growth and opportunity. We encourage diverse applicants and are committed to an inclusive workplace. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.

We are an equal opportunity employer, welcoming applicants of all backgrounds, including veterans, military spouses, individuals with disabilities, and members of the LGBTQ+ community.