Systems Technician_TS/SCI with Polygraph

General Dynamics Information Technology; Chantilly (VA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Job summary

General Dynamics Information Technology (GDIT) supports a government client in Northern Virginia, providing hardware support and IT operations expertise. The Systems Technician will assist with maintenance of workstations, servers, and peripherals, handling hands-on tasks and customer service in a fast-paced environment.

Requirements include HS/GED with 1+ years in IT operations, DoD IA certifications (Security+ CE preferred), and TS/SCI with Polygraph.

Qualifications

• HS/GED required; 1+ years of IT operations support experience.
• DoD IA certifications (CompTIA A+, CompTIA Network+, CompTIA Security+ CE, SSCP, or CCNA-Security); Security+ CE preferred.
• TS/SCI with Polygraph required for candidacy.

Responsibilities

• Provide installation, maintenance and troubleshooting for information systems and peripheral hardware.
• Diagnose internal inquiries and work requests related to PC and system maintenance.
• Install, configure, and upgrade computer hardware and software.
• Provide end-user software support and troubleshooting.
• Coordinate development of deliverables and products.
• Assist in administration of e-mail systems.

Skills

Active Directory experience

Windows/Outlook troubleshooting

Customer service

Hardware troubleshooting

Education

HS/GED

Tools

KVM switches

e-mail systems

Job description

We are GDIT. The people supporting and securing

some of the most complex government, defense,

and intelligence projects across the country. We

ensure today is safe and tomorrow is smarter. Our

work has meaning and impact on the world around

us, but also on us, and that’s important.

GDIT is your place. You make it your own by

embracing autonomy, seizing opportunity, and

being trusted to deliver your best every day.

We think. We act. We deliver. There is no

challenge we can’t turn into opportunity. And our

work depends on a Systems Technician joining our team to

support our government client’s activities in the Northern Virginia locations.

At GDIT, people are our differentiator. As a Systems Technician supports and manages the responsibilities of the successful completion of all tasks in assigned projects.

Looking for Hardware Technicians with Active Directory experience solid Microsoft/Outlook skills background in "touch maintenance" (aka Hands‑on) of workstations , monitors, KVMs (switchboxes), cabling, printer set up/configuration/maintenance, mice, keyboards,troubleshooting of all the aforementioned, electronicticketing systems, attention to detailanddirectcustomer service.

• Fast-paced, High movement environment with occasional redirection in focus based on mission needs.
• Installation and response efforts for the position requires lifting equipment that weighs 20-30 pounds, walking and standing, pushing and pulling;working around, under, and over desks, as well as professionalpersonal interactions with customers.
• Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
• Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems.
• Installs, configures, and upgrades computer hardware and software.
• Provides end-user software troubleshooting and support.
• Coordinates development of deliverables and products.
• Provides troubleshooting and support.
• Participates in the administration of e-mail systems.
• Coordinates development of deliverables and products..
• Must be able to track project studies, plans, action items, etc..
• Maintains current knowledge of relevant technologies as assigned
• Participates in special projects as required.

EDUCATION AND EXPERIENCE: HS/GED, 1+ years of experience directly related IT operations support.

Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either CompTIA A+, CompTIA Network+, CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP), OR CCNA-Security. CompTIA Security+ CE is the preferred certification.

As part of your role/function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties, you will be subject to additional IT system monitoring, and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero-tolerance policy for security violations.

Because of the sensitive nature of the work being done for this government client, all candidates must hold a TS/SCI with Polygraph.

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays.