Systems Support Specialist (Electro-Mechanical)

dowjones; Chicopee (MA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Healthcare Plans

Paid Time Off

Retirement Plans

Medical, Dental and Vision Insurance

Education Benefits

Maternity and Paternity Leave

Family Care Benefits

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Job summary

Dow Jones in Chicopee, MA is seeking an electro-mechanical technician to support production equipment across the plateroom, press/reel, and mailroom. You will troubleshoot equipment, perform basic IT tasks, and back up mission-critical systems to keep operations running smoothly.

The role requires 3-5 years of electro-mechanical experience, a technical degree or equivalent training, and willingness to work nights, weekends, and holidays.

Qualifications

• 3-5 years of electro-mechanical experience.
• Prioritization and time management skillsets.
• Ability to communicate effectively, both written and oral.
• A technical Degree or equivalent military training or related work experience.

Responsibilities

• Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
• Provide PC support including Windows operating system and basic networking.
• Be willing and able to work nights, weekends, and holidays.

Skills

Electro-mechanical experience

PLC controls

Electrical testing

Oscilloscope

PC support

Networking basics

Night shift capable

Education

Technical Degree or equivalent

Tools

VOM meter

Oscilloscope

Windows OS

Basic networking

Job description

Job Description:

About the Team:

The Print Team supports the end-to-end lifecycle of Dow Jones’ print publications—including The Wall Street Journal, Barron’s, Investor’s Business Daily, and the New York Post.

Operating across ad intake, production workflows, plant operations, printing, packaging, single copy and amenity sales, Reprints and Licensing, and distribution; the team collaborates with internal cross-functional partners and external vendors, distributors, and the USPS to ensure quality, content freshness, safety, and cost efficiency from creation to final delivery.

About the Role

The Chicopee plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in Chicopee, Massachusetts and report to the Technology Service Manager.

You Will:

• Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
• Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
• Provide PC support including Windows operating system and basic networking.
• Have the willingness and ability to work nights, weekends, and holidays.

You Have:

• 3-5 years of electro-mechanical experience.
• Prioritization and time management skillsets.
• Ability to communicate effectively, both written and oral.
• A technical Degree or equivalent military training or related work experience.

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

#LI-Onsite

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area:

Dow Jones - Print Operations

Job Category:

IT, Telecom & Internet

Union Status:

Non-Union roleBase Pay Range: $70,000 - $85,000

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.