System Support Specialist

Dow Jones; Silver Spring (MD); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Healthcare plans

Paid time off

Retirement plans

Dental and vision insurance

Education benefits

Maternity and paternity leave

Family care benefits

Commuter transit program

Subscription discounts

Employee referral program

Job summary

Dow Jones White Oak plant technicians maintain and troubleshoot production equipment across the plateroom, press/reel room, and mailroom. Based in White Oak, MD, you will also perform IT tasks such as software upgrades and backups to keep mission-critical systems running.

You will troubleshoot industrial machinery, perform electrical measurements, provide PC support, and be willing to work nights, weekends, and holidays.

Qualifications

• 3–5 years of electro-mechanical experience.
• Strong prioritization and time management skills.
• Clear written and verbal communication abilities.
• Technical degree or equivalent military training or related work experience.

Responsibilities

• Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
• Provide PC support including Windows OS and basic networking.
• Perform electrical tests and measurements using standard equipment (VOM, oscilloscope).
• Be willing and able to work nights, weekends, and holidays.

Skills

Electro-mechanical

Time management

Communication

Electrical knowledge

Education

Technical degree or equivalent

Tools

VOM meter

Oscilloscope

Job description

About The Team

The team is part of the Print Operations Business.

Location

White Oak, Maryland

Contract

Full time

About The Role

The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager.

You Will

• Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.


• Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.


• Provide PC support including Windows operating system and basic networking.


• Have the willingness and ability to work nights, weekends, and holidays.

You Have

• 3-5 years of electro-mechanical experience.


• Prioritization and time management skillsets.


• Ability to communicate effectively, both written and oral.


• A technical degree or equivalent military training or related work experience.

Our Benefits

• Comprehensive Healthcare Plans


• Paid Time Off


• Retirement Plans


• Comprehensive Medical, Dental and Vision Insurance Plans


• Education Benefits


• Paid Maternity and Paternity Leave


• Family Care Benefits


• Commuter Transit Program


• Subscription Discounts


• Employee Referral Program

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put \"Reasonable Accommodation\" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area

Dow Jones - Print Operations

Job Category

IT, Telecom & Internet

Union Status

Non-Union role

Base Pay Range

$70,000 - $85,000

Corporate Description

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).