Systems Support Specialist

Dow Jones & Company, Inc.; Chicopee (MA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Education Benefits

Paid Maternity and Paternity Leave

Family Care Benefits

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Job summary

Dow Jones & Company, Inc. is seeking a skilled technician in Chicopee, Massachusetts, to maintain and troubleshoot production equipment across printing services. Responsibilities include working with industrial machinery, providing PC support, and performing electrical testing.

Candidates should have 3-5 years of electro-mechanical experience and a technical degree. The role requires effective communication and scheduling flexibility, with a base pay range of $70,000 - $85,000.

Qualifications

• 3-5 years of electro-mechanical experience.
• Ability to work nights, weekends, and holidays.
• Prioritization and time management skillsets.

Responsibilities

• Troubleshoot and repair industrial machinery.
• Provide PC support including Windows operating system.
• Use electrical test equipment including a VOM meter.

Skills

Electro-mechanical experience

Troubleshooting and repair skills

Effective communication

Knowledge of electrical and electronics

PC support

Education

Technical Degree or equivalent military training

Tools

VOM meter

Oscilloscope

Job description

About the Role

The Chicopee plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in Chicopee, Massachusetts and report to the Technology Service Manager.

You Will

• Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
• Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
• Provide PC support including Windows operating system and basic networking.
• Have the willingness and ability to work nights, weekends, and holidays.

You Have

• 3-5 years of electro-mechanical experience.
• Prioritization and time management skillsets.
• Ability to communicate effectively, both written and oral.
• A technical Degree or equivalent military training or related work experience.

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Base Pay Range

$70,000 - $85,000